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TidalHealth
Berlin, MD | Full Time
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Patient Service Representative
TidalHealth Berlin, MD
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$41k-55k (estimate)
Full Time 1 Week Ago
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TidalHealth is Hiring a Patient Service Representative Near Berlin, MD

Why work at TidalHealth?
Looking for a rewarding place to work? Choose TidalHealth. U.S. News & World Report, a global authority in hospital rankings and consumer advice, has named TidalHealth Peninsula Regional and TidalHealth Nanticoke as 2022-2023 High Performing hospitals for 11 challenging and elective health conditions; the highest award a hospital can earn for U.S. News' Best Hospitals Procedures & Conditions ratings. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.
Position Summary
The primary function of a Patient Service Representative is to provide administrative support for our Primary Care and Specialty practices across our TidalHealth Network including, Salisbury, MD, Berlin/Ocean Pines, MD, Seaford, DE and points in between. The Patient Service Representative is responsible for greeting patients as well as check in and check out. This includes but is not limited to verification and maintenance of all patient information including identification, insurance and financial info. The Patient Service Representative also coordinates patient communication with required staff under the direct supervision of the office supervisor/manager.
Position Requirements
  • High School Diploma or GED required.
  • Medical terminology and/or medical secretarial degree (2years) preferred.
  • Minimum of three (3) years secretarial experience required.
  • Experience in a healthcare setting is preferred.
  • Knowledgeable with Microsoft Office computer programs, practice management systems and spreadsheets preferred
  • Monday - Friday, Day Shift
Benefits
  • At TidalHealth, full-time employees working at least 80 hours per pay period and part-time employees working at least 40 hours per pay period are eligible for benefits.
  • Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.

Job Summary

JOB TYPE

Full Time

SALARY

$41k-55k (estimate)

POST DATE

04/15/2024

EXPIRATION DATE

05/03/2024

WEBSITE

tidalhealth.org

HEADQUARTERS

SALISBURY, MD

SIZE

1,000 - 3,000

FOUNDED

2019

REVENUE

<$5M

INDUSTRY

Ambulatory Healthcare Services

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The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

01/09/2022: Lafayette, LA

Step 3: View the best colleges and universities for Patient Service Representative.

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