About the Sales Team

The Sales team directly impacts the growth of the company by acquiring high quality high capacity new professionals who will provide an amazing experience for our customers. Our sales approach drives product comprehension, pro retention, and generates a much higher ROI for the pro vs. pros who self-serve signup. We are a growing sales organization, currently looking for highly motivated leaders who want to be a part of scaling our Sales org.

About the Role

As a Sales Manager, you will oversee a team of sales reps and their outbound efforts to acquire high-capacity businesses on Thumbtack. You will play a key role in the team’s growth by surfacing learnings from sales conversations, by testing new data sources and sales processes, by improving the quality & quantity of pros on Thumbtack and by driving revenue for the company.

Responsibilities

• Maintaining high team morale, setting & achieving goals both as a team, coaching and improving the sales process, managing ever-changing campaigns and team productivity, and helping to streamline the AE workflow and operations processes
• Train and mentor current team members and new hires on sales strategies, scripting, and processes in a work from home environment 
• Provide feedback to Sales Operations and Enablement on ways to improve workflow and efficiency for Account Executives, as well as identify training needs. 
• Become an expert in the Thumbtack product and clearly articulate why every business professional needs the product as part of their business plan 
• Performance & documentation
• Manages daily sales issues and reconciles sales for accuracy and completion
• Other duties as assigned or required.

Must-Have Qualifications 

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

• Expert at solution-based selling through aligning prospect goals, needs and problems to product solutions
• Have a collaborative attitude to share techniques and success with the team
• Experience with CRM and sales tools, preferably Salesforce
• Must have a minimum of 3 years sales experience and 2-3 years of sales management experience

Nice-to-Have Qualifications

• Experience using Google Suite 
• Experience in managing a geographically dispersed, remote team
• Experiencing in short sales cycle consultative selling

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines*. When it is safe to gather, we will begin to host in-person events on a regular basis. Remote employees will be expected to travel occasionally for these events to a Thumbtack library or offsite team-building location. In cities with 5 employees, we are establishing local communities, where employees can gather for local events. Additionally, employees in the San Francisco, Salt Lake City, Toronto and Manila areas will have opt-in access to communal workspace at one of our Thumbtack libraries. We always prioritize the health and safety of our employees. Currently, participation in these events and Thumbtack library use are optional. Both require employees to be fully vaccinated.

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