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Client Services Representative

Columbia, SC | Full Time
18 Days Ago

Job Description

South Carolina Veterinary Specialist & Emergency Care

South Carolina Veterinary Specialists & Emergency Care is looking for a high energy and enthusiastic experience Veterinary Client Services Representative.

 The Client Service Representative plays an essential role in our hospital serving as a patient advocate and creating a client experience that exceeds expectations. The CSR role includes: Creating an engaging experience with the clients, answer and telephone triage incoming calls, communicates with general practice/sending veterinarians on hospital referrals, monitor client flow from check in to discharge, manage records request, process payment transactions, cash management and reconciliation, assist with client education, relay messages to staff, assist with updating client demographics, distributing mail, requesting medical records, scanning documents and attaching to medical records, monitoring hospital email accounts, and promote hospital safety with clients.

 We are looking for candidates that are self-motivate, client focused, able to remain calm in stressful situations, able to multi-task, reliable, work in a fast paced environment, trustworthy, empathetic, collaborative, and supportive of the hospital team(s). If you are someone who is not only willing to go the extra mile, but the second and third mile to achieve a client experience that exceeds expectations we encourage you to apply. Previous experience in health care, veterinary medicine, or the hospitality industry are highly encouraged.

 South Carolina Veterinary Specialist & Emergency Care offers full-time employees a Total Rewards Package that includes: Health Insurance, Dental Insurance, Vision Insurance, 401(k), Paid Parental leave, Retention Bonus (MAP), Paid Purrental Leave, Short Term Disability, Scholarships to Penn Foster Veterinary Technology program, Long Term Disability, Supplemental Benefits, Health Savings Accounts, Flexible Spending Accounts, Annual Performance Reviews, Referral Bonuses, Holiday pay, Paid Time Off, CE Paid Time Off, Employee Assistance Program, Learning Management System, Internal In-Service Training, and opportunities to transition into a clinical role.

Scheduled Shifts will be 3 12 hour days

 Candidates will participate in classroom training and 4- 6 weeks of clinical training in our specialty hospital. Candidates will have their own individual training plan, 1:1 monthly check in, and department staff meetings.

 Hours 36-40 per week

 Pay Band:  $16.00 - $20 hr. based on knowledge, experience, and education.

#LI-SC1

Skills for Client Services Representative

The job skills required for Client Services Representative include client service, veterinary, CSR etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Representative. Select any job title you are interested in and start to search job requirements.

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Career Path for Client Services Representative

The following is the career advancement route for Client Services Representative positions, which can be used as a reference in future career path planning. As a Client Services Representative, it can be promoted into senior positions as an Account Services Representative Sr that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative. You can explore the career advancement for a Client Services Representative below and select your interested title to get hiring information.

How to Become a Client Services Representative

If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.

Step 1 Understand the job description and responsibilities of a Client Services Representative

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Step 2 Knowing the best tips for becoming a Client Services Representative can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Client Services Representative

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