Company Overview

ThoroughCare, Inc. is a healthcare technology company, located in Pittsburgh, PA. Through our cloud-based and HIPAA compliant solution, ThoroughCare’s software supports healthcare practitioners and systems with the implementation and administration of numerous Medicare programs, including:

• Chronic Care Management (CCM)
• Annual Wellness Visits (AWV)
• Transitional Care Management (TCM)
• Value-Based Care and Clinical Quality Improvement

Job Summary

ThoroughCare is looking for 2 Technical Interns for the fall of 2022. The interns will work onsite at our Pittsburgh PA headquarters (north shore – near PNC park). This is a 40-hours per week paid position at the rate of $15 per hour.

The ideal candidate will have a Management Information Systems (MIS) / IT background or have completed related courses and projects. 

Responsibilities and Duties

• Tech Support . Assist our clients with technical support and help-desk issues.
• Imports and Data Validation . Work with clients on importing data into our software. Assist with cleaning, normalize and validating data before imports. (Excel/Access or other DB experience required)
• QA . Assist our QA team with testing new features in our software.
• Documentation . Create user-friendly technical documentation for our clients.
• Create training Videos – Help our clients understand how to use new features in our software
• Website Design - Assist our marketing team in creating new websites and pages to promote our software
• Hardware support - Assist in configuring new Computers and workstations

Qualifications and Skills

• Must have completed at least the Junior year of a 4-year MIS or IT related degree
• High level of technical expertise and troubleshooting
• High level of experience with Excel and MS Word
• Database experience with MS Access or other Database – experience creating queries, reports and analyzing data
• Experience with HTML and Basic web-design
• Excellent communications skills with the ability to explain solutions to nontechnical users
• Comfortable documenting findings, writing up issues and creating reports
• Experience with Photoshop, Video editing software and other design tools a plus
• PC Hardware experience a plus

Benefits and Perks

• $15 per hour
• Free parking
• Casual dress code and fun work atmosphere
• Opportunity for full time position after graduation
• Flexible hours with occasional work-from-home opportunity

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