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Technical Support Specialist
$93k-116k (estimate)
Full Time 2 Months Ago
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THOR EQUITIES GROUP is Hiring a Technical Support Specialist Near New York, NY

Technical Support Specialist

We are presently seeking an experienced Technical Support Specialist to join our team.

Qualified candidates must have a history of success in a fast paced, innovative company. The individual will be heavily involved in the day to day operations of the company which includes offsite locations and will be a part of an exciting phase of system infrastructure changes, as well office relocation. The Technical Support Specialist will report to the Director of IT and work closely with the IT team and outsourced vendors on an ongoing basis to identify problems and implement solutions. Specific responsibilities include:

  • Administer the company’s Windows environment including, but not limited to: File Server, SQL Server, Active Directory, Group Policies, DNS, Backup and VMware
  • Help analyze current system’s infrastructure, communicate diagnosis and execute approved infrastructure changes
  • Experience with or assisting with system upgrades/ migration of various Windows Server systems
  • Provide general helpdesk support via telephone/email/remote
  • Provide support for iPad and iPhones
  • Manage and implement deployment of applications and general roll outs
  • Learn and maintain in-house software with the help of IT staff and/or product vendors
  • Provide feedback on testing of software/hardware enhancements and provide/relay feedback based on experience as front line support
  • Ensure adherence with IT policies and procedures
  • Communicate relevant activities to company management affected by changes or problems within the IT environments
  • Maintain Active Directory for multiple users/user groups along with troubleshooting desktop and laptop issues
  • Set up and maintain IT documentation and standards
  • Handle any other responsibilities reasonably requested by the Director of IT regarding the Company’s technology infrastructure and capabilities

NOTE: Must be available to provide off-site/off schedule support as needed

Qualifications and skills are as follows:

  • Bachelor's degree in Computer Science or relevant technical discipline
  • Minimum of two years Technical support/systems administrator experience
  • Strong Knowledge of Microsoft Office 365 products, Mobile Device Management, hardware troubleshooting and support
  • Ability to learn quickly and support internal users and web clients
  • Security and telecom systems software experience a plus.
  • Strong time management and organizational skills a must.

Job Summary

JOB TYPE

Full Time

SALARY

$93k-116k (estimate)

POST DATE

01/30/2023

EXPIRATION DATE

02/13/2023

WEBSITE

thorequities.com

HEADQUARTERS

SAINT PAUL, MN

SIZE

500 - 1,000

FOUNDED

1986

CEO

SHARON THORBECK

REVENUE

$50M - $200M

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About Thor Equitie

Thor Equities is a leader in urban real estate development, leasing and management, pursuing premier retail and mixed-use assets in high-density areas. Thor Equities provides the best possible High Street retail and mixed-use building environments throughout the urban landscape across the United States, Latin America and Europe all while delivering attractive, risk-adjusted returns to investors. The Thor Equities team delivers optimum results assessing the most efficient way to operate a property to generate returns for investors by recognizing potential, reducing operating expenses, increas...ing tenant satisfaction, and leveraging market trends to maintain a propertys long-term competitive edge. The goal is to provide an unmatched lifestyle experience for the end user, whether it be living, working or shopping. Simply put, Thor Equities matches the people, the capital and the expertise to achieve unparalleled results. More
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The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.

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