Key Responsibilities:

· Bill, post payments and follow up on claims for services to private health insurers, Mass Health, and the Massachusetts Department of Public Health.

· Obtain status of outstanding claims via telephone call or insurer website.

· Correcting and rebilling denied insurance and/or Mass Health claims by paper or online via the insurer website.

· Maintain meticulous records of all communication regarding claim payment, including email communications.

· Obtain necessary documentation from offsite locations as well as from client files stored onsite.

· Maintain confidentiality of client information pursuant to federal and state regulations and agency policies.

· Ensure client files are properly maintained, stored, secured, and when appropriate, destroyed in compliance with the agency’s document retention and destruction policy.

· Adhere to Mass Health, Department of Public Health, and all other insurers’ billing procedures.

· Work collaboratively with other Thom Billing Specialists, both at the administrative office and at offsite locations.

Requirements:

· Minimum of one year of experience in medical billing

· Competence with Microsoft Office products, including Word, Excel, and Outlook

· Excellent file management skills including the ability to physically handle large boxes of files.

· Outstanding customer service skills.

· Willingness and ability to learn customized software specifically for Early Intervention billing.

Ability to work flexibly and collaboratively with colleagues.

Job Type: Full-time

Pay: $18.77 - $26.49 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Framingham, MA 01701: Reliably commute or planning to relocate before starting work (Required)

Experience:

• ICD-10: 1 year (Preferred)

Work Location: Hybrid remote in Framingham, MA 01701