Senior Site Reliability Engineer

We are looking for an accomplished Site Reliability Engineer to join our growing Site Reliability team! You will be working alongside a team of dedicated Site Reliability Engineers. We partner with other Engineers and Technologists across the company to establish risk profiles in order to scale processes and practices that ensure a reliable experience for our patients, providers and a quiet on-call rotation for everyone. This is a perfect opportunity for someone who is passionate about automating away classic system reliability issues, coming up with creative solutions to scale impact. We are looking for someone who has an aversion to the “throw more people at the on-call rotation” way of thinking! Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions!

Comp | Perks | Benefits

• The base pay range for this position is $135,200 - $185,900 per year.**
• Competitive Salary Annual Incentive Plan Stock Option Package
• Robust and affordable Health, Dental, and Vision plan options
• 401k with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy
• Career growth opportunities

** Within the range, individual compensation will be determined through a wide variety of factors including but not limited to education, experience, knowledge, and skills. Please note that the compensation range listed reflects the base salary only, and does not include incentive target, equity, or benefits.”

What you get to do every day

• Automate operational tasks with Terraform, CI and scripts
• Build robust, scalable and availability patterns into the fabric of our ecosystem, tooling, frameworks and patterns to ensure that engineering teams are enabled to move fast without leaving reliability practices as an afterthought
• Partner with teams launching new products/features/services to establish SLOs and consult on the design to prevent second-order reliability issues from the onset
• Act as an escalation layer for incidents, participate in on-call for the infrastructure layer and design/implement/consult on org-wide on-call program
• Debug and triage production issues across the stack in partnership with teams/individuals and follow through to generate lessons and prevent/mitigate future issues
• Design monitoring and alerting systems in partnership with teams/individuals to detect problems on symptoms, not outages
• Mentor and share reliability standard processes and practices across the organization to cultivate a culture of reliability

What you bring to the role

• Background in Software Engineering including programming and common architecture patterns
• Proficient at modeling and reasoning about reliability risk across complex systems
• A passion for collaborating across teams and functions to achieve a common goal
• Competent in designing and building scalable, observable and robust systems within modern cloud environments (we use AWS and Kubernetes)
• Passionate about observability as a function of tracing, logging and metrics and turning data (we use DataDog) into tools to ensure reliable systems and fast response to complex incidents
• Desire to take ownership of problems and act on them independently in a constantly evolving environment