Sales Manager

Group Sales Manager

Reports to: Director of Sales

Intro

The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience. The William Vale offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort – we pride ourselves on offering warm hospitality to all. 

We understand that for our Colleagues to give their best work, we must meet (and exceed!) their expectations as an employer. We promote a culture of respect, diversity, career growth and fun. Success awaits motivated individuals who join our team.

Overview

Success awaits a hands-on, personable, motivated, professional Group Sales Manager to join our team. The ideal candidate is an experienced, high-energy and empowered individual who will proactively provide constant support to the Sales and Events team as well as other necessary areas of operations.

Responsibilities

• Pursue business in SMERF market segments, with a focus on social groups, to meet and exceed revenue targets.  
• Complete weekly outreach to solicit new and untapped business leads within the Sales Manager's specified market segments.
• Be fully acquainted with all lead systems, including Cvent, and follow-up on all leads within the specified time guidelines.
• Knowledge of the RFP process, able to put together proposals and follow up in a timely manner.
• Negotiate guest room rates within approved booking guidelines.
• Regularly monitor and review all prospect, tentative and lost business inquires with the aim of driving increased conversion levels.
• Work closely with Catering Events team
• Organize group resumes for SMERF to communicate groups details to hotel operations team. 
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
• Leverage existing relationships, identify new business, and pursue neighborhood venues that have guest room potential.
• Strong presentation skills and ability to plan and schedule effectively.  Ability to close business opportunities.
• Attend local SMERF tradeshows to represent the property. 
• Conduct site tours to prospective clients. Presentations to key decision makers and top meeting planners. Organize and implement area sales blitzes, active in industry events. Travel as required.

Skills

• Must be able to effectively communicate both verbally and written, with all levels of Colleagues, clients, and vendors in an attentive, friendly, courteous and service-oriented manner.
• Reliable and have a sense of urgency with email communications and follow up.
• Efficient in basic computer usage and skills like MS Office programs
• Must have working knowledge of reservations and front office operations.
• Knowledge of Delphi is preferred. Knowledge of HMS, Synxis and Cvent is a plus.
• Requires the exercise of considerable managerial skill as position involves frequent decisions, meeting of deadlines, negotiations of contracts, analytical ability and the planning, organization development and coordination of large-scale projects.

Qualifications 

• Bachelor’s degree or higher required
• Minimum of (2) years’ experience in Hotel Sales role
• Extensive knowledge of negotiating and sales procedures associated with the hotel industry.
• Always maintain a professional appearance and manner.