2120 Guest Service Agent Jobs in United States

Towneplace Anchorage
Anchorage, AK | Part Time
$42k-57k (estimate)
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Voyago Vacation Rentals
Carefree, AZ | Full Time
$35k-50k (estimate)
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Hilton Stockton
Stockton, CA | Full Time
$52k-66k (estimate)
Just Posted
Stonebridge Hospitality Associates
Aurora, CO | Full Time
$35k-47k (estimate)
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Koa Kea Hotel Resort
Kauai, HI | Full Time
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Hotel Aliz Time Square
New York, NY | Full Time
Just Posted
Charleston, SC | Full Time
$26k-35k (estimate)
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Hilton Garden Inn Hotel Lehi
Lehi, UT | Full Time
$27k-37k (estimate)
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Doubletree Hilton Hotel Washington Dc Crystal City
Arlington, VA | Full Time
$33k-46k (estimate)
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Hilton Garden Inn Hartford South Glastonbury
Glastonbury, CT | Part Time
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Hampton Inn Maingate South
Davenport, FL | Full Time
$27k-38k (estimate)
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Embassy Suites Savannah Airport
Savannah, GA | Full Time
$26k-37k (estimate)
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Courtyard Marriott Plainfield
Plainfield, IN | Full Time
$28k-39k (estimate)
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Holiday Inn Boston Bunker Hill Area
Somerville, MA | Part Time
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Focus Westgate
Spartanburg, SC | Full Time
$26k-38k (estimate)
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Ac Hotel Marriott Austin Hill Country
Austin, TX | Full Time
$28k-40k (estimate)
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Larkspur Landing Pleasanton
Pleasanton, CA | Full Time
$39k-55k (estimate)
1 Day Ago
Best Western Plus Sonora Oaks Hotel
Sonora, CA | Part Time
$33k-46k (estimate)
1 Day Ago
Kimpton Hotels Restaurants
Denver, CO | Full Time
$30k-42k (estimate)
1 Day Ago
Le0103 Drury Hotels
Ft. Myers, FL | Full Time
$32k-45k (estimate)
1 Day Ago
Sonesta ES Suites Auburn Hills, MI | Full Time
$34k-52k (estimate)
1 Day Ago
Home2 Suites Hilton Greenville Downtown
Greenville, SC | Part Time | Full Time
1 Day Ago
Windsor Capital
Arcadia, CA | Other
2 Days Ago
Two Bunch Palms
Desert Hot Springs, CA | Full Time
$27k-35k (estimate)
2 Days Ago
Homewood Suites Hilton
Fort Collins, CO | Full Time
$24k-33k (estimate)
2 Days Ago

Guest Service Agent

Full Time 2 Months Ago

Additional Information

Day Shift

Job Number


Job Category

Food and Beverage & Culinary


The Westin Savannah Harbor Golf Resort & Spa, 1 Resort Drive, Savannah, Georgia, United States VIEW ON MAP



Located Remotely?




Position Type


Job Summary

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Source: Hospitality Online




Savannah, TN


25 - 50

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Westin Savannah Harbor Golf Resort Spa
Full Time
$31k-49k (estimate)
2 Days Ago
Westin Savannah Harbor Golf Resort Spa
Full Time
$45k-66k (estimate)
3 Days Ago

The job skills required for Guest Service Agent include Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.


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The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.

If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Agent job description and responsibilities

Reservations at restaurants or entertainment venues may be made the guest service agent.

03/06/2022: Colorado Springs, CO

When customers check out, part of a service agent’s job entails totaling their bills.

12/21/2021: Gainesville, FL

Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.

03/08/2022: Lompoc, CA

When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.

03/03/2022: Flagstaff, AZ

The agent tabulates the room rate and any telephone or room service charges added during the stay.

02/11/2022: Rochester, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Agent jobs

Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.

01/26/2022: Sarasota, FL

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

02/03/2022: Sioux Falls, SD

Hotel guest agents spend much of their time arranging for services hotel quests request or need.

02/14/2022: Des Moines, IA

Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.

01/16/2022: Concord, NH

Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.

01/12/2022: Abilene, TX

Step 3: View the best colleges and universities for Guest Service Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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