Recent Searches

You haven't searched anything yet.

101 Guest Service Agent Jobs in Atlanta, GA

SET JOB ALERT
Details...
The Westin Peachtree Plaza, Atlanta
Atlanta, GA | Full Time
$26k-38k (estimate)
4 Months Ago
Drury Hotels
Atlanta, GA | Full Time
$28k-37k (estimate)
6 Days Ago
Omni Hotels
Atlanta, GA | Full Time
$27k-36k (estimate)
6 Days Ago
Sonesta International Hotels
Atlanta, GA | Full Time
$27k-36k (estimate)
6 Days Ago
DoubleTree Atlanta Airport
Atlanta, GA | Full Time
$36k-49k (estimate)
10 Months Ago
GATEWAY CENTER
Atlanta, GA | Part Time
$27k-36k (estimate)
0 Months Ago
Kimpton Hotels & Restaurants
Atlanta, GA | Full Time
$27k-36k (estimate)
3 Weeks Ago
Nobu Hotel Atlanta
Atlanta, GA | Full Time
$27k-35k (estimate)
4 Months Ago
Omni Hotels & Resorts
Atlanta, GA | Other
$27k-35k (estimate)
11 Months Ago
Kimpton Hotels & Restaurants
Atlanta, GA | Full Time
$28k-37k (estimate)
10 Months Ago
Rekrooting
Atlanta, GA | Full Time
$32k-41k (estimate)
1 Month Ago
GATEWAY CENTER
Atlanta, GA | Full Time
$27k-36k (estimate)
10 Months Ago
XPRESSPA
Atlanta, GA | Full Time
$42k-53k (estimate)
0 Months Ago
Hampton Inn Atlanta - Buckhead
Atlanta, GA | Full Time
$31k-39k (estimate)
2 Months Ago
Schulte Hospitality Group
Atlanta, GA | Full Time
$27k-36k (estimate)
2 Weeks Ago
LBA Hospitality
Atlanta, GA | Full Time
$30k-39k (estimate)
11 Months Ago
Clipper Petroleum
Atlanta, GA | Other
$41k-59k (estimate)
4 Months Ago
Schulte Hospitality Group
Atlanta, GA | Full Time
$27k-36k (estimate)
1 Day Ago
The American Hotel - a DoubleTree by Hilton
Atlanta, GA | Full Time
$27k-36k (estimate)
1 Month Ago
Legacy Ventures
Atlanta, GA | Other
$26k-35k (estimate)
1 Month Ago
Hilton
Hilton
Atlanta, GA | Full Time
$28k-37k (estimate)
0 Months Ago
Upshift
Atlanta, GA | Full Time
$32k-41k (estimate)
2 Months Ago
LBA Hospitality
Atlanta, GA | Full Time
$28k-35k (estimate)
10 Months Ago
Omni Hotels & Resorts
Atlanta, GA | Full Time
$30k-38k (estimate)
1 Month Ago
Kimpton Hotels & Restaurants
Atlanta, GA | Part Time
$27k-36k (estimate)
3 Weeks Ago
Tyme Global Technologies
Atlanta, GA | Full Time
$25k-32k (estimate)
6 Months Ago
Hilton
Hilton
Atlanta, GA | Full Time
$28k-37k (estimate)
2 Months Ago
Hilton
Hilton
Atlanta, GA | Full Time
$28k-37k (estimate)
6 Months Ago
Hilton
Hilton
Atlanta, GA | Full Time
$28k-37k (estimate)
3 Months Ago
Guest Service Agent
$26k-38k (estimate)
Full Time 4 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

The Westin Peachtree Plaza, Atlanta is Hiring a Guest Service Agent Near Atlanta, GA

Additional Information

Agent At Your Service

Job Number

22205835

Job Category

Rooms & Guest Services Operations

Location

The Westin Peachtree Plaza Atlanta, 210 Peachtree St. NW, Atlanta, Georgia, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Job Summary

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Source: Hospitality Online

Job Summary

JOB TYPE

Full Time

SALARY

$26k-38k (estimate)

POST DATE

11/30/2022

EXPIRATION DATE

12/29/2022

WEBSITE

westinpeachtreeplazaatlanta.com

HEADQUARTERS

Atlanta, GA

SIZE

<25

Show more

The job skills required for Guest Service Agent include Guest Service, Housekeeping, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.

For the skill of  Guest Service
Pilot Flying J
Full Time
$30k-38k (estimate)
Just Posted
For the skill of  Housekeeping
Synergy HomeCare of North Georgia
Full Time
$24k-30k (estimate)
1 Day Ago
For the skill of  Confidentiality
Marriott International, Inc.
Full Time
$25k-32k (estimate)
Just Posted
Show more

The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.

Kimpton Hotels & Restaurants
Full Time
$27k-36k (estimate)
3 Weeks Ago

If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Agent job description and responsibilities

Reservations at restaurants or entertainment venues may be made the guest service agent.

03/06/2022: Colorado Springs, CO

When customers check out, part of a service agent’s job entails totaling their bills.

12/21/2021: Gainesville, FL

Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.

03/08/2022: Lompoc, CA

When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.

03/03/2022: Flagstaff, AZ

The agent tabulates the room rate and any telephone or room service charges added during the stay.

02/11/2022: Rochester, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Agent jobs

Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.

01/26/2022: Sarasota, FL

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

02/03/2022: Sioux Falls, SD

Hotel guest agents spend much of their time arranging for services hotel quests request or need.

02/14/2022: Des Moines, IA

Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.

01/16/2022: Concord, NH

Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.

01/12/2022: Abilene, TX

Step 3: View the best colleges and universities for Guest Service Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
Show more