349 Food and Beverage Operations Manager Jobs in United States

Marriott Hotels Resorts
West Palm Beach, FL | Full Time
1 Day Ago
Ritz Carlton
Avon, CO | Other
$70k-96k (estimate)
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Dallas Marriott Downtown
Dallas, TX | Full Time
$58k-86k (estimate)
2 Days Ago
Washington Marriott Marquis
Washington, DC | Full Time
$65k-96k (estimate)
3 Days Ago
Westin Charlotte
Charlotte, NC | Full Time
$53k-78k (estimate)
4 Days Ago
Renaissance Hotels
Saint Petersburg, FL | Other
5 Days Ago
Ritz Carlton
McLean, VA | Other
5 Days Ago
Westin Kansas City Crown Center
Kansas City, MO | Full Time
$48k-75k (estimate)
1 Week Ago
Westin Hotels Resorts
Kansas City, MO | Other
1 Week Ago
Ritz Carlton
Washington, DC | Other
1 Week Ago
Sheraton Hotels Resorts
Pomona, CA | Other
$62k-92k (estimate)
1 Week Ago
Hotels
Philadelphia, PA | Other
1 Week Ago
Amarillo Sod Poodles Diamond Creations
Amarillo, TX | Full Time
$50k-72k (estimate)
1 Week Ago
Asm Global Smg
Knoxville, TN | Full Time
$37k-69k (estimate)
1 Week Ago
Westin Michigan Avenue Chicago
Chicago, IL | Full Time
$62k-91k (estimate)
2 Weeks Ago
Marriott Hotels Resorts
Atlanta, GA | Other
$53k-79k (estimate)
2 Weeks Ago
Westin Hotels Resorts
San Francisco, CA | Other
$81k-111k (estimate)
2 Weeks Ago
Ritz Carlton
Denver, CO | Other
$70k-96k (estimate)
2 Weeks Ago
Renaissance Washington Dc Downtown Hotel
Washington, DC | Full Time
$65k-100k (estimate)
3 Weeks Ago
Ritz Carlton Dove Mountain
Marana, AZ | Full Time
$49k-78k (estimate)
3 Weeks Ago
Baltimore Marriott Waterfront
Baltimore, MD | Full Time
$59k-91k (estimate)
3 Weeks Ago
Legends
New York, NY | Full Time
$68k-105k (estimate)
3 Weeks Ago
Applegreen
Trenton, NJ | Full Time
$106k-136k (estimate)
4 Weeks Ago

Food and Beverage Operations Manager

Full Time 1 Week Ago

Job Number

23013561

Job Category

Food and Beverage & Culinary

Location

The Westin Peachtree Plaza Atlanta, 210 Peachtree St. NW, Atlanta, Georgia, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Management

Job Summary

Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work..

Candidate Profile

Education And Experience
  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

    OR

  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

    Core Work Activities

    Managing Day To Day Operations

  • Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
  • Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.
  • Supports and supervises an effective monthly self inspection program.
  • Operates all department equipment as necessary and reports malfunction.
  • Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Understands employee positions well enough to perform duties in employees' absence.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Monitors and maintains the productivity level of employees.
  • Verifies that all team members/supervisors understand the brand specific philosophy.
  • Maintains the operating budget, and verifies that standards and legal obligations are followed.
  • Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.
  • Celebrates and fosters decisions that result in successes as well as failures.
  • Communicates areas that need attention to staff and follows up to verify understanding.
  • Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
  • Establishes and maintains open, collaborative relationships with employees.
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.
  • Follows property specific second effort and recovery plan.
  • Stays readily available/ approachable for all team members.
  • Demonstrates knowledge of the brand specific service culture.

    Providing Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
  • Takes proactive approaches when dealing with guest concerns.
  • Sets a positive example for guest relations.
  • Stays readily available/ approachable for all guests.
  • Reviews comment cards and guest satisfaction result with employees.
  • Responds in a timely manner to customer service department request.

    Additional Responsibilities

  • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Performs hourly job function if necessary.
  • Extends professionalism and courtesy to team members at all times.
  • Comprehends budgets, operating statements and payroll progress report.
  • Performs other duties, as assigned, to meet business needs.
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

    At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

    Source: Hospitality Online

    WEBSITE

    westinpeachtreeplazaatlanta.com

    HEADQUARTERS

    Atlanta, GA

    SIZE

    <25

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