About Us: Few earn the chance to offer exceptional quality service due in part to the longevity of those who join our team. Associate’s average over a decade of experience with The Westin Cincinnati rating us above our regional area in associate satisfaction within HEI Hotels & Resorts as a great place to work. Compensation ranks us as very competitive in the downtown market with a full scale of health & welfare benefits. Paid days off for vacation and sick time along with holiday pay is available. The 401(k) retirement plan has company based matching contributions. And being a well-known global brand allows you be part of the largest hotel company in the world with access to over 30 brands in total using our generous hotel discount program. At Westin, discover a place where you are given a choice, not just to get up, but to rise. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview:Responsibilities:

• Assist associates whenever possible with requests and/or information. Attempt to answer associate questions and/or address associate concerns in a timely manner.
• Assist in the recruiting, screening and interviewing for all management and non-management hotel positions. Assist the Human Resources Director or Human Resources Manager in directing and instructing the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and effective associates. Schedule interviews and process related paperwork.
• Create and update Human Resources bulletin boards and other posting locations as needed.
• Distribute paychecks as needed.
• Maintain accurate and updated department and associate files.
• Explain elements of various benefits to associates as required and assist with enrollment and claims processing.
• Assist with associate relations events and recognition, as needed, e.g. Associate of the Month program, Associate Anniversary Awards program, etc.
• Process benefits enrollments and other functions electronically, as required.
• Monitor and update job requisitions as required. Communicate hotel job openings internally and externally, via bulletin board postings, telephone, letters, referral contacts, telephone Hot Line, etc. pursuant to Company policy.
• Coordinate all other pre-selection activities, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures.
• Process all transfer requests in the required time frame.
• Respond to all interviewed applicants via telephone or letter within required time frame.
• Assist Director of Human Resources or Human Resources Manager in achieving goals and objectives as identified in hotel annual Affirmative Action Plan (AAP).
• Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.
• Prepare correspondence and memos as needed.
• Maintain applicant flow log/data.
• Ensure all new hires and existing associates possess proper employment eligibility verifications.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Qualifications:

• High School Diploma or equivalent required, Bachelor's Degree preferred.
• Hotel experience preferred.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
• Able to set priorities, plan, organize, and delegate.
• Written communication skills to be concise, well organized, complete, and clear.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits: