Description

The Director of Food & Beverage is responsible for directing, coordinating and supervising all aspects of the Food and beverage operations / outlets, while maintaining a profitable operation and high-quality products and service levels. He/she is also expected to market ideas to promote business; reduce associate turnover; maintain revenue; control cost, maintain inventories, and meet budgeted productivity while keeping quality consistently high. With the expansion of the resort, the role includes pre-opening duties to fulfill the vision of the resort to have a farm-to-table restaurant, 2 bars, and an event space. 

Requirements

Education & Experience:

· At least 5 years of progressive hotel F&B experience; or a 4-year college degree and at least 3 years of related F&B experience; or a 2-year college degree and at least 5 years of F&B sales experience.

· Management experience required.

· Must have a valid driver’s license in the applicable state.

-Must be skilled in Windows, Excel and Company approved spreadsheets and word processing 

Physical requirements:

· Shift and weekend hours sometimes required.

· Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Work environment:

· Indoor and outdoor hotel building, kitchens, banquet areas, rooms, pools, facilities, and structures.

General Requirements

· Must be able to effectively communicate both verbally and written with all level of associates and guests in an attentive, friendly, courteous, and service oriented manner.

· Supervise all F&B personnel for assigned areas.

· Participate in preparing the F&B budget(s) and monitor department performance with respect to the same. Perform any necessary follow-up, including forecasting.

· Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.

· Must be able to multitask and prioritize departmental functions to meet deadlines.

· Approach all encounters with guests and associates in an attentive, friendly, courteous, and service-oriented manner.

· Attend all hotel required meetings and trainings.

· Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.

· Participate in M.O.D. coverage as required.

· Maintain own and associates’ schedules and attendance in compliance with company standards, as required by productivity scheduling, which will vary according to the budget and needs of the hotel.

· Maintain high standards of personal appearance and grooming, which include wearing nametags.

· Comply with The Springs Resort and Spa standards and regulation to encourage safe and efficient hotel operations.

· Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

· Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.

· Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

· Must be able to maintain confidentiality of information.

· Always maintain a warm and friendly demeanor.

· Perform other duties as requested by management.