Job Title:Event Sales Manager

Department:Event Sales

Reports To:Senior Director, Venue Strategy & Events

Status:Full-Time, Exempt

Primary Objective:Responsible for generating new event sales revenue and growing existing accounts through proactive sales of the ballpark and other Mariners owned and operated facilities. Collaborate with Ballpark Operations and other departments to ensure a seamless guest experience that aligns with the Club’s Mission, Purpose and Core Values.

Essential Functions:

• Proactively prospect and develop new strategic business partnerships to drive profitable, long-term revenue growth.
• Develop strong relationships with existing accounts and demonstrate an ability to grow assigned accounts.
• Consistently meet and exceed all assigned sales objectives, including new revenue and retention goals.
• Collaborate and communicate effectively with internal departments to develop and executemeaningful activations that deliver on customer objectives and positively impact retention.
• Serve as primary contact for customers,managing all aspects of the sales and service process including:event quotes, contract and invoice preparation and processing, transitioningto event-day Operations team, and attending Events to ensure the highest quality event experience.
• Build and maintain a pipeline of opportunities, maintaining accurate records and detailed sales activities in CRM/event sales software.
• Develop strong relationships with vendors to understand products, pricing and operational impact.
• Create, present and negotiate customized sales proposals to deliver results for customers and maximize revenue and profitability.
• Keep abreast of trends and activities in the marketplace, attend Trade Shows and Events,and make innovative recommendations for new customer markets.
• Represent the organization in a positive and professional manner at all times.

Education and Experience:

• Bachelor’s degree in marketing, business administration, or other related field required. Equivalent relevant experience may be considered in lieu of formal education if approved by management.

• A minimum of three (3) years experience in large-scale event sales with proven record of developing new business and exceeding sales revenue goals.

Competencies, Knowledge, Skills and Abilities (KSA’s):

• Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills. Exhibits effective listening skills and builds positive relationships with all team members, vendors, and guests. Is diplomatic, tactful and professional in all forms of communication.
• Takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
• Demonstrates through their actions and interactions with others a commitment to Mariner Purpose, Mission and Values.
• Competent in required job skills and knowledge. Completes work assignments thoroughly and completely in an accurate, and prompt. Identifies and corrects errors. Is careful, alert and accurate, paying attention to details of the job.Strong attention to detail and deadlines.
• Initiate and maintain actions to attain goals, regularly monitoring progress.
• Approaches change positively and leads others through the change process with a focus on the positive outcomes for the business.
• Know when to make a unilateral decision and when to consult with the team or superiors, and how to involve them in the process.
• Navigate a variety of social, emotional, and interpersonal situations to leverage the capabilities, insights, and ideas of all individuals.
• Thinks globally and analytically in order to reach appropriate solutions and create positive results for the organization.
• Identify, collect, and analyze relevant information to a problem and create multiple solutions
• Independently takes actions that creates a positive outcome for the organization and/or an exceptional experience for guests.
• Recognize the complexity of business needs in today’s environment, evolve as needed, and utilize talent to lead this transformation.

• Handles sensitive and/or confidential information professionally, involving only those who need to be involved or informed.
• Proficient in computer programs and software necessary for the position including Microsoft Office (Word, Excel, PowerPoint, etc), Reserve, Smartsheet, and CRM.

Physical Activities & Working Conditions

• Must be flexible to meet business and client needs including working evenings, weekends, and holidays.
• Some travel required (5-10%)