Overview

Program Assistant

Part-time 27.5 hours/5 Days with Benefits

The Salvation Army, Syracuse Area Services

Emergency Practical Assistance Services/Food Pantry

Overview: When we reopened our pantry to in-person food selection, the amount of time to serve individuals in need has increased! We are short-staffed in our Food Pantry which has resulted in longer wait times for our clients. The longer wait times has decreased the time we have had to restock our food inventory. We are adding to our staff a Program Assistant. The position is part-time, 27.5 hours per week, Monday-Friday. They will have access to our Benefits program and the starting rate of pay is $18.00/hour.

Responsibilities

• Assist E/PAS programs by screening and making referrals, setting up appointments or referring to community resources that can meet their needs.
• Assist with picking up food from off sites for pantry or program use.
• Assist with maintaining and updating client files for E/PAS programs.
• Accompany and/or assist Case Managers with home visits in the community.
• Answer info/referral phone line and make the appropriate referrals.
• Provide direct assistance with food, formula, diapers etc. Assist Food Pantry Coordinator to ensure shelves and refrigerator/freezer are stocked at the end of each day. 
• Maintain the cleanliness of the Food Pantry and the E/PAS waiting area.
• Ensure that client service information and financial paperwork is accurately completed and recorded in a timely manner. Filing for Food Pantry and E/PAS programs monthly.
• Conduct housing inspections for E/PAS programs out in the community.
• Assist clients in accessing mainstream resources necessary and/or increasing income to stabilize their housing and building appropriate budgets to minimize future risk of homelessness.
• Assist in advocating for client’s needs with individuals and agencies including landlords, utility services, family members, and community service providers.

Qualifications

• Up to Two years of related Administrative experience
• Two year degree is preferred but will consider experience in lieu of education
• Experience with word processing, data base entry, internet and Microsoft Excel preferred.
• Must have strong time management skills and have the ability to work independently.
• Must have a NYS Drivers License that meets The Salvation Army insurance requirements.
• Must have regular access to a vehicle.

Equal Opportunity Employer: The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment

based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.