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Case Manager
$81k-100k (estimate)
Full Time 2 Months Ago
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The Salvation Army Eastern Territory is Hiring a Case Manager Near Rochester, NY

Overview

Under the direct supervision of the Program Manager, the Case Manager provides case management services to Hope House Women’s Shelter clients during their temporary residence at the shelter. This position is 40 hours per week (Mon-Fri). Standard hours are 8:30 a.m.-4:00 p.m., with one day per week with a later start/end time.

Responsibilities

  • Assess and identify clients’ needs.
  • Develop an individualized service plan for clients.
  • Provide supportive crises and guidance counseling, both individually and in a group setting, as it relates to the agreed upon service plan.
  • Provide information and refer clients to relevant community social services (medical, mental health, substance abuse, educational, vocational, public assistance, parenting classes, etc.)
  • Maintain all records and documents relative to the interview/counseling meetings and subsequent progress/status reports.
  • Develop and maintain collaborative working relationships with community groups and organizations to enhance quality service to clients.
  • Share 24-hour on- call responsibility with the Program Manager and Senior Resident Assistant.
  • Attend regular staff meetings, conferences, In-Services, and other program related meetings.
  • Complete all mandatory training (in-person and online) in a timely manner.
  • Other duties as assigned
  • Qualifications

  • Bachelor’s Degree in Social Work or a four-year degree in a Human Services field (e.g. sociology, psychology, education).
  • A minimum of 2 years’ experience providing case management skills.
  • Knowledge of community resources.
  • Experience working with vulnerable population is essential.
  • Crisis intervention, interpersonal and communication skills needed.
  • Ability to work in a continually changing and challenging environment and ability to work a flexible schedule if needed.
  • Must be computer literate and proficient with Microsoft Office.
  • Requires a valid New York State driver license
  • Red Cross Certification in Standard First Aid.
  • Job Summary

    JOB TYPE

    Full Time

    SALARY

    $81k-100k (estimate)

    POST DATE

    02/01/2023

    EXPIRATION DATE

    02/14/2023

    Show more

    The following is the career advancement route for Case Manager positions, which can be used as a reference in future career path planning. As a Case Manager, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Case Manager. You can explore the career advancement for a Case Manager below and select your interested title to get hiring information.

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