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The Ritz-Carlton
Guangzhou, IA | Other
$33k-49k (estimate)
4 Months Ago
Front Desk Supervisor
The Ritz-Carlton Guangzhou, IA
$33k-49k (estimate)
Other | Accommodations 4 Months Ago
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The Ritz-Carlton is Hiring a Front Desk Supervisor Near Guangzhou, IA

Job Number 22198789
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Guangzhou, 3 Xing An Road, Pearl River New City, Tianhe District, Guangzhou, Guangdong, China VIEW ON MAPSchedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

1、健全各种问询资料。

2、掌握客房预订情况,向部门经理报告重要团队和客人的订房情况,检查VIP通知单的发送情况,负责VIP接待工作的落实。

3、处理前台工作中的差错,处理宾客有关投诉。

4、负责前台财产、设备的使用管理和保养工作及各类资料的收集存档和管理工作。

5、检查每日的报表是否有误,并及时纠正。

6、建立良好的宾客关系,努力增加客房销售。

岗位要求:

1、具有同岗位一年以上的工作工作经验。

2、具有良好的团队精神和执行力,工作认真负责。

3、熟练掌握前厅部工作的各个环节和程序。

4、掌握酒店前台基础知识,善于同宾客交往、沟通,处理周到、果断,能独立处理各种投诉

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary

JOB TYPE

Other

INDUSTRY

Accommodations

SALARY

$33k-49k (estimate)

POST DATE

11/28/2022

EXPIRATION DATE

01/06/2023

SIZE

500 - 1,000

FOUNDED

1987

CEO

STEVEN JOSEPH ZIDEK

REVENUE

$50M - $200M

INDUSTRY

Accommodations

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The job skills required for Front Desk Supervisor include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Supervisor job description and responsibilities

Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing

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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

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They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

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Provides technical support to front desk and housekeeping staff when needed.

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Prepare monthly reports and budget for front office department.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Supervisor jobs

The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.

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Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.

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Provides effective sales effort at Front Desk to maximize room revenue.

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Maintains safe working conditions within department and Hotel.

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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.

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Step 3: View the best colleges and universities for Front Desk Supervisor.

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