Search By
540 Jobs
Assistant Director of Housekeeping The Ritz-Carlton Jakarta, NY | Other
16 Days Ago
Housekeeping | Assistant Director of Condos Fontainebleau Florida Hotel, LLC Miami Beach, FL | Full Time
3 Days Ago
Assistant Director of Housekeeping Omni Hotels & Resorts Chicago, IL | Other
6 Days Ago
Assistant Director of Housekeeping Sage Hospitality Portland, OR | Full Time
9 Days Ago
Assistant Director of Housekeeping The Ritz-Carlton Miami Beach, FL | Other
22 Days Ago
Assistant Director of Housekeeping Hamilton Hotel DC Washington, DC | Full Time
27 Days Ago
Assistant Director of Housekeeping Omni Hotels & Resorts Amelia Island, FL | Other
28 Days Ago
Assistant Director of Housekeeping reitmr Sonesta Philadelphia, PA | Full Time
29 Days Ago
Assistant Director of Housekeeping UCF Hotel Venture V Orlando, FL | Full Time
1 Month Ago
Assistant Director of Housekeeping Desert Mountain Club Scottsdale, AZ | Full Time
1 Month Ago
Assistant Director of Housekeeping Loews Regency NY Operating LLC New York, NY | Full Time
1 Month Ago
Assistant Director of Housekeeping The Ritz-Carlton Greensboro, GA | Other
2 Months Ago
Director of Housekeeping MasterCorp, Inc. Orlando, FL | Full Time
1 Day Ago
Director of Housekeeping Legacy Healthcare Chicago, IL | Full Time
1 Day Ago
Director of Housekeeping Infinity Healthcare Management Chicago, IL | Full Time
4 Days Ago
Director of Housekeeping Four Points LAX Los Angeles, CA | Full Time
7 Days Ago
Director Of Housekeeping Courtyard New York Manhattan/Midtown East New York, NY | Other
7 Days Ago
Director of Housekeeping LH Coral Gables Operating Company LLC Coral Gables, FL | Full Time
9 Days Ago
Director of Housekeeping HHM (NYC Corporate) New York, NY | Full Time
10 Days Ago
Director of Housekeeping MasterCorp, Inc. Virginia Beach, VA | Full Time
11 Days Ago
Housekeeping Director Medical Facilities of America Gainesville, VA | Full Time
13 Days Ago
Director of Housekeeping Ridge Athletic Clubs Bozeman, MT | Part Time
15 Days Ago
Director of Housekeeping Epic Healthcare Allentown, PA | Full Time
15 Days Ago
Director of Housekeeping Legacy Healthcare Milbank, SD | Full Time
17 Days Ago
Director of Housekeeping Omni Hotels & Resorts Frisco, TX | Other
19 Days Ago
Director Of Housekeeping Omni Hotels & Resorts Hot Springs, VA | Other
19 Days Ago
More Search Results

Assistant Director of Housekeeping

Jakarta, NY | Other
Expired

Job Description

Job Number 22157837
Job Category Housekeeping & Laundry
Location The Ritz-Carlton Jakarta Pacific Place, Sudirman Central Business District (SCBD), Jl. Jendral Sudirman Kav. 52-53, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

 

Assists in managing housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.

 

CANDIDATE PROFILE

 

Education and Experience

• High school diploma or GED; 2 years experience in housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

 

CORE WORK ACTIVITIES

 

Managing Housekeeping Operations and Budgets

• Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Supervises an effective inspection program for all guestrooms and public space.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

• Ensures all employees have proper supplies, equipment and uniforms.

• Communicates areas that need attention to staff and follows up to ensure understanding.

• Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

 

Conducting Human Resources Activities

• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.

• Schedule employees to business demands and for tracks employee time and attendance.

• Ensures employees understand expectations and parameters.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.

• Observes service behaviors of employees and provides feedback to individuals.

• Ensures employee recognition is taking place on all shifts.

• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

• Participates in employee progressive discipline procedures.

• Review employee satsifaction results.

• Participates in interviewing and hiring of team members with the appropriate skills.

 

Ensuring Exceptional Customer Service

• Sets a positive example for guest relations.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

 

 
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Skills for Assistant Director of Housekeeping

The job skills required for Assistant Director of Housekeeping include Housekeeping, Laundry, Customer Service, Guest Service, Hospitality Management, Interviewing etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Director of Housekeeping. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Director of Housekeeping. Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Housekeeping
MORE>>
Job Openings with Skill of Laundry
MORE>>
Job Openings with Skill of Customer Service
MORE>>
Job Openings with Skill of Guest Service
MORE>>
Job Openings with Skill of Hospitality Management
MORE>>