417 Food and Beverage Operations Manager Jobs in United States

The Ritz-Carlton, Denver
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$70k-96k (estimate)
3 Months Ago
The Westin Charlotte
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$53k-78k (estimate)
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Renaissance Hotels
Saint Petersburg, FL | Other
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Sheraton Hotels Resorts
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The Westin Kansas City At Crown Center
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Sheraton Hotels Resorts
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Corporate Hotels, Inc.
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Amarillo Sod Poodles - Diamond Creations
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Asm Global-Smg
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The Westin Michigan Avenue Chicago
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Marriott Hotels Resorts
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$53k-79k (estimate)
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Westin Hotels And Resorts
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$81k-111k (estimate)
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Ritz-Carlton Limited, The
Denver, CO | Other
$70k-96k (estimate)
2 Weeks Ago
Renaissance Washington, Dc Downtown Hotel
Washington, DC | Full Time
$65k-100k (estimate)
3 Weeks Ago
The Ritz-Carlton, Dove Mountain
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$49k-78k (estimate)
3 Weeks Ago
Washington Marriott Georgetown
Washington, DC | Full Time
$65k-98k (estimate)
3 Weeks Ago
Baltimore Marriott Waterfront
Baltimore, MD | Full Time
$59k-91k (estimate)
3 Weeks Ago
Legends
New York, NY | Full Time
$68k-105k (estimate)
3 Weeks Ago
Applegreen
Trenton, NJ | Full Time
$106k-136k (estimate)
3 Weeks Ago
Westin Denver Downtown
Denver, CO | Full Time
$59k-90k (estimate)
3 Weeks Ago
The Ritz-Carlton, Washington D.C.
Washington, DC | Full Time
$65k-100k (estimate)
3 Weeks Ago

Food and Beverage Operations Manager

$70k-96k (estimate)
Full Time 3 Months Ago

Job Number

22189600

Job Category

Food and Beverage & Culinary

Location

The Ritz-Carlton Denver, 1881 Curtis Street, Denver, Colorado, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Management

Job Summary

Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work..

Candidate Profile

Education And Experience
  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Core Work Activities

Managing Day To Day Operations
  • Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
  • Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.
  • Supports and supervises an effective monthly self inspection program.
  • Operates all department equipment as necessary and reports malfunction.
  • Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Understands employee positions well enough to perform duties in employees' absence.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Monitors and maintains the productivity level of employees.
  • Verifies that all team members/supervisors understand the brand specific philosophy.
  • Maintains the operating budget, and verifies that standards and legal obligations are followed.
  • Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.
  • Celebrates and fosters decisions that result in successes as well as failures.
  • Communicates areas that need attention to staff and follows up to verify understanding.
  • Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
  • Establishes and maintains open, collaborative relationships with employees.
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.
  • Follows property specific second effort and recovery plan.
  • Stays readily available/ approachable for all team members.
  • Demonstrates knowledge of the brand specific service culture.

Providing Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
  • Takes proactive approaches when dealing with guest concerns.
  • Sets a positive example for guest relations.
  • Stays readily available/ approachable for all guests.
  • Reviews comment cards and guest satisfaction result with employees.
  • Responds in a timely manner to customer service department request.

Additional Responsibilities

  • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Performs hourly job function if necessary.
  • Extends professionalism and courtesy to team members at all times.
  • Comprehends budgets, operating statements and payroll progress report.
  • Performs other duties, as assigned, to meet business needs.

The salary range for this position is $52,050 to $90,220 annually. This position offers health care benefits, flexible spending accounts, 401(k) plan, accrued paid time off (including sick leave where applicable), life insurance, disability coverage, other life and work wellness benefits and may include incentive compensation. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.  

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Source: Hospitality Online

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