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Sales Account Manager (Account Luxury Manager)
Full Time | Retail 8 Months Ago

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THE REALREAL is Hiring a Sales Account Manager (Account Luxury Manager) Near San Jose, CA

The Account Luxury Manager (ALM) is a key sales position at The RealReal. As an ALM, you will use your sales and relationship acumen to drive repeat business by acquiring consigned items from our existing clients. 

You have an entrepreneurial spirit and can adapt to shifting priorities to achieve and exceed sales goals. You're customer-obsessed, adaptable, and passionate about luxury brands, fashion, and sustainability. 

Above all, you embody the TRR culture through collaboration, driving results, and building for the future.

Compensation | Benefits | Perks

  • $55k Base Pay PLUS uncapped commission
  • $1,500/month additional $500 bonus potential (at target) - top performers over $3,500/month
  • Annual Elite Club Trip for top performers
  • Employee Stock Purchase Plan (purchase stock @ discounted rates)
  • Monthly sales competitions (i.e. cash | prizes | site credit | stock)
  • 401K (with company matching up to $1000)
  • Medical, Dental & Vision

What You Get To Do Every Day

  • Drive new sales from established consignors 
  • Follow-up on sales leads generated by marketing team
  • Leverage strong consignor relationships to gain referrals for new consignors
  • Outreach daily to existing clients (50-100 per day) 
  • Attend client appointments (typically less than 60 miles one way - mileage reimbursed)
  • Provide an outstanding customer experience
  • Review contract with client during virtual or at-home appointments
  • We’ll train you to set pricing expectations and develop deep knowledge of luxury

What You Bring To The Role

  • Motivated by a competitive spirit to excel and achieve in a sales driven environment 
  • Ability to build rapport, establish trust, provide empathy and build credibility with clients quickly
  • Efficiency and strong organizational, time management and communication skills
  • Ability to use technological tools with ease G-Suite, Email, SalesForce, CRM
  • Ability to commit to 40 hours per week and occasionally work off-hours 
  • Ability to lift and move up to 25 lbs
  • Ability to travel 50% within local market
  • Must live within 25 miles of assigned territory
  • Ability to meet with clients in person regularly anywhere in assigned territory
  • A current, valid driver’s license (except in Manhattan and Chicago markets)
  • Car insurance that meets or exceeds local requirements
  • A satisfactory Motor Vehicle Record (MVR)


The expected salary for this role is $50,000.00- $55,000. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR7403 #LI-AT10 #LI-Hybrid


Job Summary


Full Time












1,000 - 3,000






$200M - $500M



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About RealReal

The RealReal is the worlds largest online marketplace for authenticated, resale luxury goods. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service, virtual appointments, and direct shipping.

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The following is the career advancement route for Sales Account Manager (Account Luxury Manager) positions, which can be used as a reference in future career path planning. As a Sales Account Manager (Account Luxury Manager), it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Account Manager (Account Luxury Manager). You can explore the career advancement for a Sales Account Manager (Account Luxury Manager) below and select your interested title to get hiring information.

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If you are interested in becoming a Sales Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Account Manager job description and responsibilities

Account Managers are responsible for providing daily maintenance and service to their assigned clients.

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Account managers are tasked with growing the accounts through upsells, keeping quality of work high so clients want to renew/expand contracts, creating case studies and advising clients on long-term growth strategies.

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Sales account managers should let sales people know when there are upsell opportunities or potential for new business.

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Provided exceptional customer service and sales support to clients while continuously working to achieve a surpassing level of customer satisfaction.

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Sales account managers are responsible for managing accounts, ensuring clients are satisfied and generating new sales opportunities.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Account Manager jobs

Account management and sales people need to have open lines of communication.

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Sales Account Managers are generally required to meet sales targets and KPIs.

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Team up co-workers to ensure sales growth & customer satisfaction.

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Cultivate and maintain strong relationships with all accounts.

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Key to success for Sales Account Manager must be able to read people and connect meaningfully with a variety of personalities.

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Step 3: View the best colleges and universities for Sales Account Manager.

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