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Loss Prevention Specialist
The RealReal Phoenix, AZ
$50-50 (estimate)
Full Time | Retail 6 Months Ago
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The RealReal is Hiring a Loss Prevention Specialist Near Phoenix, AZ

Our Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As a Loss Prevention Specialist, you will assist with all aspects of Loss Prevention investigations, physical security, shortage control and safety within the Authentication Center. If you are a self-motivated individual who thrives in a fast-paced environment, this could be the perfect match!

What You Get To Do Every Day

  • Create a welcoming environment for TRR employees and guests as the first point of contact for all site visitors
  • Execute front desk security protocols including bag checks, badge enforcement, metal detector/wanding, parking lot control, merchandise check in/out procedures, etc.
  • Complete daily video reviews, high value investigations, and various other special projects in support of the Loss Prevention and Operations teams
  • Conduct daily, weekly, and monthly Authentication Center audits to ensure shortage control, safety, and all other Loss Prevention policies and procedures are being adhered to
  • Support occasional off-site functions such as photo shoots, private showings, events, etc.; Event schedules may be during regular business hours and off hours

What You Bring To The Role

Minimum Requirements:

  • Ability to work DAYTIME shift (Thursday through Tuesday - 5AM to 1:30PM) off Wednesday & Thursday
  • Customer-focused mentality and a positive, approachable demeanor
  • Ability to effectively partner with all levels of leadership 
  • Strong written and verbal communication skills
  • Keen attention to detail and situational awareness
  • Ability to lift and move up to 25lbs of merchandise and supplies
  • Ability to sit or stand for up to 8 hours at a time
  • Open scheduling availability with the expectation of working evening and weekend shifts as needed *Overtime is sometimes required to meet the business needs.

Preferred Requirements:

  • 1 year of Loss Prevention or Security experience is preferred
  • Proficiency with Google Suite
  • Experience using CCTV or working in a security operations center

Compensation|Benefits|Perks

  • $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
  • Employee Stock Purchase Plan (purchase stock at discounted rates)
  • 401K (with company matching up to $1000)
  • Medical, Dental & Vision Insurance
  • Paid parental leave
  • 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 9 Paid Holidays
  • An hour of paid sick leave for every 30 hours worked
  • Up to 40 hours of COVID-19 PTO is available to cover missed shifts following a positive COVID-19 diagnosis
  • State of the art, climate-controlled warehouse facility

The expected hourly rate for this role is $17.83 - $19.51. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR8420 #LI-JM10 #LI-Onsite

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$50-50 (estimate)

POST DATE

09/29/2022

EXPIRATION DATE

01/10/2024

WEBSITE

therealreal.com

HEADQUARTERS

SAN FRANCISCO, CA

SIZE

1,000 - 3,000

FOUNDED

2011

CEO

JULIE WAINWRIGHT

REVENUE

$200M - $500M

INDUSTRY

Retail

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About The RealReal

The RealReal is the worlds largest online marketplace for authenticated, resale luxury goods. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service, virtual appointments, and direct shipping.

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The job skills required for Loss Prevention Specialist include Loss Prevention, Physical Security, Leadership, CCTV, Customer Service, Store Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Loss Prevention Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Loss Prevention Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Loss Prevention Specialist positions, which can be used as a reference in future career path planning. As a Loss Prevention Specialist, it can be promoted into senior positions as a Regional Retail Loss Prevention Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Loss Prevention Specialist. You can explore the career advancement for a Loss Prevention Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Loss Prevention Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Loss Prevention Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Loss Prevention Specialist job description and responsibilities

Most major retailers employ loss prevention specialists to combat the problem of theft by both shoplifters and employees.

02/19/2022: Harlingen, TX

Loss prevention specialists are a vital part of any successful retail enterprise as they help to minimize the harmful effects of retail theft.

03/08/2022: Harlingen, TX

Loss prevention specialists should possess strong observation abilities, sharp critical thinking skills, and effective communication skills.

03/31/2022: Vincennes, IN

On a daily basis, Loss Prevention Associates monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.

01/08/2022: Lancaster, PA

Loss-prevention specialists watch over the sales floor to prevent shoplifting and changing of price tags.

01/26/2022: Nashua, NH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Loss Prevention Specialist jobs

Works under the close direction of senior personnel in the functional area

02/28/2022: Huntsville, AL

Some Loss Prevention Officers with experience can develop their own security policies.

03/03/2022: New Bedford, MA

Practice safe hygiene and social distancing.

02/23/2022: Birmingham, AL

building skills related to managing emotions, establishing and maintaining positive relationships, and responsible decision-making.

02/14/2022: Cedar Rapids, IA

taking careful note of anything out of ordinary

03/15/2022: Evansville, IN

Step 3: View the best colleges and universities for Loss Prevention Specialist.

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