The Payroll and Benefits Administrator is responsible for processing multi-state payroll in compliance with company policy, GAAP and federal, state and local regulations, and supports The Purple Guys benefits programs under the supervision of the CFO. The Payroll and Benefits Administrator proactively analyzes, audits, reconciles and resolves payroll processing and employee payroll issues to ensure timely and accurate payroll processing. This role has primary responsibility for the integrity of the data in the HRIS, and administers The Purple Guys benefits programs, acting as a first point of contact to employees for all benefits related questions and issues.

Essential Duties & Responsibilities :

• Process multi-state semi-monthly payroll by finalizing time and attendance records and handling the production and issuance of paychecks and direct deposits. Process exception items requiring special handling. Calculate wages and payments for bonuses, commissions, vacation payouts, terminations, severance, and other special payroll requirements. Ensure calculations in automated system perform accurately in all standard and other situations. Understand and execute special instructions such as gross ups and payroll tax adjustments. Identify, resolve, and report discrepancies as necessary.

• Research and respond to employee inquiries regarding earnings, deductions, calculations, withholdings, etc.
•  Ensure updates of employee data within The Purple Guys HR tools. Maintain and monitor file transfers to associated systems for data integrity and timeliness of updates and identify difficulties or inconsistencies of interfaces.
•  Provide support and maintenance of the HRIS through day-to-day data entry of employee changes, including new hires, terminations, position, and compensation changes, etc. Troubleshoot system issues, escalating as necessary.
• Maintain familiarity with The Purple Guys benefits plans in order to act as first point of contact for all employee benefits inquiries, providing excellent customer service. Resolve employee concerns related to health and wellness plans, escalating as necessary.
• Administer the benefits side of the HRIS; review and approve employee benefits enrollments throughout the year, including qualifying life events. Update employee records in any relevant third-party carrier systems.

• Ensure accurate benefits deductions and payroll-related changes due to leaves of absence.
• Verify and submit 401k and HSA funding files.
• Assist with leave administration, including FMLA, ADA, disability and others as needed and in compliance with all applicable regulations.
• Coordinate and/or assist with required reports, audits and filings for payroll and benefits.
• Reconcile benefits premiums and process monthly invoice payments. Support year-end and quarterly payroll audits. Respond to auditing and regulatory authorities as needed.

• Oversee the maintenance of confidential employee files and records.
• First point of contact for routine and ad-hoc reporting needs. Provides finance department with necessary reports and information to manage cash flow.
• Validate COBRA events and approve transfer of information to third party administrator.
• Respond to unemployment claims and handle verification of employment requests.
• Contribute to payroll and benefits projects and other duties as necessary.

Communication

• Communicate customer needs to the appropriate personnel to handle service request
• Utilize active listening and customer-care skills in identifying potential concerns
• Answer internal and external communications timely and professionally

Teamwork

• Demonstrate and promote a spirit of cooperation and teamwork throughout the company
• Provide backup support for other teams and team members as needed
• Continually look for ways to improve our processes and ability to serve our customers effectively

• Improve personal performance on a continual basis

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The skills listed below are representative of the knowledge, skill, and/or ability required.

Core Competencies

• Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
• Proficient in Excel and Word
• Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills

• Thorough knowledge of applicable accounts receivable/general ledger systems and procedures, financial chart of accounts and corporate procedures
• Ability to communicate effectively verbally and in writing
• Ability to interact with employees and customers in a professional manner

Education and/or Experience

• 3 years of relevant experience
• College Degree, in business or accounting preferred