At The Pinnacle Companies, we're more than just a business; we're a family that thrives on enhancing the lives of others. As a world-class leader in the lifecycle of luxury vacation homes, we excel in architecture, construction, interior design, property management, and vacation rentals. Our culture is our crown jewel - professional yet personal, bold yet humble, and always evolving. We're not just doing business; we're living life together, making meaningful impacts every day. And if one to thrive on collaboration and implementing tech solutions, then we way just have the perfect role for you!

The Role:

As our IT Manager, you’ll be the backbone and the problem-solver for all things technology. You’ll play a crucial role in ensuring that our IT systems and services are running smoothly and securely, from servers and networks to databases and software. This position works directly with the Director of Solutions Strategy to support and elevate all our departments, providing them with the best IT solutions and troubleshooting any issues that may arise. You’ll be a main point of contact and liaison for our outsourced tech company, managing the relationship and ensuring the quality and timeliness of their deliverables.

Key Responsibilities:

• Management – Plan, implement, and monitor the IT infrastructure and services across the organization. Manage inventory and resources. Ensure compliance with IT policies and standards.
• Collaboration and Support – Provide in-person technical support and guidance to team members on IT issues and requests. Troubleshoot and resolve hardware, software, and network problems. Escalate complex or urgent cases to external vendors or specialists as needed. Maintain a strong and collaborative relationship with our outsourced tech company. Communicate clearly and regularly on the scope, expectations, and feedback of their work. Monitor and evaluate their performance and deliverables and address any issues or concerns promptly and effectively.
• Development – Research and evaluate new IT technologies and solutions that can improve the organization’s performance and efficiency. Lead or participate in IT projects and initiatives, such as system upgrades, migrations, integrations, and security enhancements.
• Leadership – Foster a collaborative and productive work environment. Communicate effectively with other managers and stakeholders on IT matters and objectives. Keep abreast of the latest IT trends and best practices.

Qualifications:

• 2 years of hands-on experience in software, systems development, and/or tech support in an IT management or a related field.
• Experience with AI frameworks and libraries (e.g., TensorFlow, PyTorch, ChatGPT, MidJourney) and cloud computing platforms (e.g., AWS, Azure, GCP).
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills.
• A customer-oriented and service-minded attitude.
• A willingness to learn and adapt to new IT challenges and opportunities.

Why Join Us:

• Be part of a culture that's professional, yet personal; bold, yet humble.
• Work in an environment where your contributions directly enhance the lives of others.
• Join a dynamic, forward-thinking team that values innovation and continuous improvement.
• Embrace the joy and fulfillment of working with a close-knit team that's more family than colleagues.

If you're ready to help lead us through the lens of tech and be part of a purpose-driven organization, we'd love to hear from you. Apply now to join our family and help us elevate lives through your tech expertise and passion.

What We Offer:

• Compensation ranges from $80,000-$150,000 annually based on experience and skill level.

• 3 weeks of Annual Paid Time Off.
• Opportunity to earn additional FLEX hours above 40 hours/week.
• 16 Paid Volunteer hours annually, aligning with our ethos and serving our community.
• Comprehensive Medical and Wellness Benefits including a 100% Employer Paid Health Insurance plan, with options to enroll in Dental, Vision, Short and Long-Term Disability, and Life Insurance plans.
• An annual invitation to participate in our Employee Stock Ownership Program.
• Memorable events and experiences like an annual trip to Mexico, turning team members into lifelong friends.
• Tools, Technology, Cell Phone and Mileage Reimbursements when applicable.

Join An Award-Winning Culture and Business:

This is not just a job, it's a calling. A calling to be part of something bigger than yourself. To be a leader in an ever-evolving landscape. If you are ready to make an impact, to be more than just an employee but a contributor to a legacy, we invite you to apply now and become a part of our story.

Established in 2005, The Pinnacle Companies is the parent company of Pinnacle Mountain Homes, Collective Design, Pinnacle Lodging, and VisitBreck. Our businesses have been recognized locally and nationally including INC Magazine’s list of “Fastest Growing Companies in America,” Builder Magazine’s “America’s Best Builder,” The NAHB’s “Best in American Living,” Mountain Living’s “List of Top Architects and Designers,” Summit Chamber’s “Best Place To Work”​, “Colorado Companies to Watch,” and 50 Parade of Homes awards.