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Client Service Rep
Full Time | Business Services 4 Months Ago
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The Personal Marketing Company is Hiring a Client Service Rep Near Lenexa, KS

About The Personal Marketing Company

The Personal Marketing Company has been in business for 43 years helping real estate agents from all over the country grow their businesses via direct mail and marketing.

Our Client Service Specialists are an important part of our success. We are growing and looking to expand to our team.

The individual in this role will be based in Lenexa, KS and report to the Director of Client Services. 

Responsibilities Include:

  • Assist customers via phone, chat, email and text 
  • Create new accounts
  • Update accounts
  • Assist with ordering on our website
  • Answering questions and seeking solutions to solve problems
  • Data entry of orders.
  • Outbound calls to current customers to soft/cross sell.

Preferred Experience:

  • Customer service/call center experience
  • Salesforce/CRM experience a plus 
  • Comfortable using multiple software applications simultaneously
  • Enjoys working with people and solving problems
  • Interested in assisting our customers with additional product offerings 
  • Skilled in Excel a plus
  • Fluent in Spanish a plus

Personal Characteristics:

  • Great communication skills 
  • Outstanding attention to detail 
  • Growth mindset 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

POST DATE

12/09/2022

EXPIRATION DATE

12/20/2022

WEBSITE

tpmco.com

HEADQUARTERS

OVERLAND PARK, KS

SIZE

<25

FOUNDED

1978

CEO

JOHN J WENDORFF

REVENUE

<$5M

INDUSTRY

Business Services

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About The Personal Marketing Company

We make it easy to farm an area, announce activity and stay in touch with past clients. Our products are designed to help you build relationships in order to generate leads, referrals and repeat business.

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The following is the career advancement route for Client Service Rep positions, which can be used as a reference in future career path planning. As a Client Service Rep, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Rep. You can explore the career advancement for a Client Service Rep below and select your interested title to get hiring information.