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The Panther Group
Hales Corners, WI | Contractor | Full Time
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Call Center Customer Service Representative
The Panther Group Hales Corners, WI
$38k-48k (estimate)
Contractor | Full Time 1 Month Ago
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The Panther Group is Hiring a Call Center Customer Service Representative Near Hales Corners, WI

The Panther Group has an immediate need for a CUSTOMER CARE REPRESENTATIVE for our client, a large financial institution in the Green Bay, Wisconsin area. This is a full-time longer term contract position working Monday – Friday standard business hours. Apply now!

Customer Care Representative Job Duties:

  • Respond to customer's telephone, chat and e-mail inquiries in a 24x7x365 environment.
  • Respond in a professional and pleasant manner in all interactions.
  • Provide accurate information across all retail, business and concierge products and services.
  • Offer solutions while demonstrating enthusiasm, apologizing sincerely for inconveniences, listening empathetically and tolerating difficult customers calmly.
  • Responsible for outbound calling projects when events or customer impacting system issues arise.

Customer Care Representative Job Requirements:

  • Associate's Degree or equivalent combination of education and experience
  • General banking with knowledge of bank policies, procedures and products required.
  • 2-4 years of customer service, banking, food service, retail, insurance, telemarketing and or sales experience.

#INDHP

Job Types: Full-time, Contract

Pay: $18.00 per hour

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Ability to commute/relocate:

  • Green Bay, WI: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Job Summary

JOB TYPE

Contractor | Full Time

SALARY

$38k-48k (estimate)

POST DATE

02/02/2023

EXPIRATION DATE

03/03/2023

WEBSITE

thepanthergrp.com

HEADQUARTERS

MAYNARD, MA

SIZE

200 - 500

FOUNDED

1992

CEO

KELVIN E BERNARD

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About The Panther Group

Were the Experts in Human Capital It starts with one. A single point of contact works closely with you, attracting and delivering the right talent, connecting professionals with hiring managers, developing creative staffing and management strategies. With a hands-on approach and a history of building lasting relationships, The Panther Group is a full-service firm with an innovative approach. The Panther Group brings you: Access to a network of highly qualified candidates 25 years of service experience Single point of contact, no matter the vertical Diverse, minority-owned and certified company

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The job skills required for Call Center Customer Service Representative include Customer Service, Listening, Telemarketing, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Call Center Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Customer Service Representative job description and responsibilities

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

02/26/2022: Pierre, SD

They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.

04/02/2022: Lima, OH

They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

01/07/2022: Saginaw, MI

Good call center agents often stand out from the crowd by being able to tailor the experience to specific customers.

04/02/2022: Topeka, KS

Mental health techs must be flexible, adaptable, and able to think quickly.

01/16/2022: Duluth, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Customer Service Representative jobs

Mental disorders also affect children, the elderly and are a major problem for the homeless population.

04/02/2022: Lima, OH

Mental health technicians are at the forefront of a rewarding field.

03/03/2022: Battle Creek, MI

Some states require licensing for mental health technicians, so check with state requirements before choosing an educational program.

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They may also be called psychiatric techs, mental health aides, or psychiatric aides.

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Ability to meet established customer service requirements.

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Step 3: View the best colleges and universities for Call Center Customer Service Representative.

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