Overview

Our business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings and well-managed properties. Our business is about people who need a place to call home and the people of Michaels who make it all happen.

The Talent Development (TD) Specialist is an integral part of The Michaels Organization’s team, assisting in building and managing programs that positively impact our business, our employees, and our clients. This individual will work to design and launch relevant talent development programs with input from multiple stakeholders, both at corporate and in the field. This person must be a collaborative team player, strong listener, and great relationship builder. They will lead the coordination of multiple elements for talent development programs including scheduling, managing attendance, facilitation, communications, logistics planning and setup, materials creation, and troubleshooting technical issues.

The position reports directly to the Director of Talent Development, and together this team strives to achieve The Michaels Organization’s goal of attracting, training and retaining talent.

Responsibilities

• Work with SMEs to design and deliver training courses and materials, including defining learning objectives, creating content and success criteria metrics for self-delivery, delivery by another instructor, or for e-learning
• Facilitate various training workshops for employees and leaders across multiple businesses
• Ensure all training, curriculum and learning initiatives are consistent, and aligned with The Michaels Organization brand
• Assist in administering talent management programs such as succession planning, individual development planning, leadership development, performance management, employee engagement, and other talent processes
• Perform all necessary administrative tasks in preparation for and delivery of programs, initiatives and events
• Work in partnership with marketing team in drafting and disseminating information about programs, initiatives, and events, driving awareness across the organization
• Perform other duties as assigned
• Work in the Learning Management System (LMS) to administer and manage all training activities, build learning paths, assign training, track progress, generate and distribute reports
• Manage and maintain the LMS, including adding/removing users, updating the hierarchy, managing audiences, designing and executing rules, activating notifications, etc.
• Support LMS users. Troubleshoot and resolve user issues. Work with IT, SMEs, and vendor on resolutions
• Manage additional talent development platforms including but not limited to Taking Flight system, Tax Credit Training System, etc.

Qualifications

Required Experience: 

• 1-3 years of HR related experience required. Preferred experience in areas such as: Learning/Development, instructional design, employee engagement, succession planning and performance management

Required Education/Training:

• Bachelor’s Degree in HR, adult learning, organizational development, instruction design or related field

Required Skills and Abilities: 

• Demonstrated understanding of adult learning principles, learning styles, and experiential learning• Experience facilitating classroom and virtual learning in a dynamic manner; demonstrated ability to build relationships, connect and engage with others quickly• Must have experience with Storyline 360• Experience with LMS and Adobe Create Suite (i.e., Photoshop, Premiere, Audition) preferred• Highly proficient with Microsoft Outlook, Word, Excel, and PowerPoint• Proven ability to manage multiple projects/programs• This position requires a customer service oriented, self-motivated, responsive individual who can multi-task and work independently as well as in team environments, often under deadlines.• Demonstrated flexibility and experience with problem solving, fostering teamwork, and managing change