Overview

Our business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings and well-managed properties. Our business is about people who need a place to call home and the people of Michaels who make it all happen.

The Maintenance Manager manages the maintenance staff and is responsible for the overall maintenance of one or more property sites, and with the Community Manager ensures that the company obtains the best value for its maintenance and capital expenditure dollars and stays within budget. Responsible for coordinating all maintenance related (contractor) activities.

Responsibilities

1. Responsible for interviewing, hiring, training, counseling of maintenance staff and involvement in the termination process if required. Schedule subordinate maintenance personnel and work order requests, adhering to maintenance priorities.

2. Train and coach staff on safety standards, procedures and policies. Identifies knowledge gaps of maintenance staff and ensures employees receive proper training.

3. Participate in all maintenance projects, including periodically inspecting all units, buildings and common areas; performing repairs and janitorial assistance as needed as well as specific maintenance as detailed below.

4. Identify and coordinate contractor activities. Negotiates contracts and scope of work.

5. Keep accurate records regarding preventive maintenance, work orders, apartment refurbishing, annual inspections, inventories, purchase orders, and have full knowledge regarding contracts and suppliers, their services and goods. Be responsible for stock control and utilization of maintenance materials.

6. Assist the Community Manager in scheduling apartment inspections and during apartment move-in and move-out inspections.

7. May assist in performing detail maintenance procedures including, but not limited to those listed below:a. Perform light electrical repairs on items such as appliances, fixtures, switches, outlets, circuits, etc.b. Perform light plumbing work, such as clearing stoppages, replacing fittings, etc.c. Replace broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies, locks.d. Perform carpentry work, such as fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors.e. Painting, to include interior and exterior.f. Assist in custodial work, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc., in common areas.g. Repair concrete, masonry, roof, fencing, when required.h. Assist Exterminator when required.

8. Participate in an on-call schedule for evening, weekend, holiday and emergency coverage.

9. Make sure storage areas and entrances are locked and adequate lighting is maintained.

10. Have knowledge regarding water and gas meter cut-offs, all apartment and fixture cut-offs, and sewer clean-outs and post map of same. Ensure staff operates within OSHA standards and company safety policies and procedures at all times.

11. Adhere to and stay current on all applicable building codes.

12. Ensure effective, timely and professional interactions with residents, contractors and property management team on all maintenance services provided.

13. Directing and assist in performing scheduled maintenance on all equipment based on the manufacturers’ recommendations and operating manuals.

14. Performs other duties as assigned.

Qualifications

Required Experience: - 5 or more year’s maintenance experience, to include experience managing a staff of personnel.- Residential Property maintenance experience preferred, or experience in related field.- Formal training or experience in the following areas: carpentry, plumbing work, electrical work, painting, refurbishing and cleaning, air-conditioning.- Any specific skill required by the property.- Willingness to assist with and work in areas other than strictly repair maintenance; such as janitorial, custodial, gardening, painting, etc.- Boiler license, when required by property facilities.- Familiarity with contract work hours and OSHA standards is required.

Required Education/Training: - High School degree or equivalent trade-related courses required.- Any college or advanced technical training is preferred.- Any specific certifications required by the property.

Required Skills and Abilities: - Valid Driver’s License and acceptable driving record required- Mechanical/Trade skills and abilities as listed in required experience.- Ability to work with co-workers and residents professionally in a demanding environment.- Must have ability to work safely and follow safety directives.- Requires the ability to read, speak and comprehend work instructions and safety notices in the English language.

Working Conditions: - Work conditions will vary from clean rental units to extremely dirty jobs such as plumbing repair and grounds work.- Will be exposed to cleaning solvents, paint fumes, dust, sharp objects and live electrical wiring.- Must be willing to work evenings, weekends, holiday and on-call hours when required.