Banquet Manager

The Matrix Club is a one of a kind venue, currently under construction, aiming to launch in November. Our location is located in the Western suburbs, and easily accessible off highway I-88. We are seeking a Banquet Manager who will be responsible for the proper set up, take down, scheduling, managment and service of all banquet functions. This position will be responsible for supervising all banquet employees to ensure satisfaction, and maintaining our service standards. The Banquet Manager will be responsible for training and oversight of employees to deliver prompt, high-level service in a manner that aligns with The Matrix Club.

We value creativity along with keen personality and the ability to appeal to patrons of many different cultures. We’ll be serving guests eager to be entertained by their experience at The Matrix Club. The Matrix Club is a premier convention, banquet, and performance venue created around the idea that a cosseting style of hospitality and ethereal beauty is essential to share unique and special moments. The Banquet Manager will assist in hosting all types of events in our venue. We have seating capacity for up to 2,000 guests in our banquet room.

Events include but are not limited to:

• Weddings and Pre-Wedding Events
• Concerts and Shows
• Corporate Events and Conventions
• Charity Fundraisers and Social Events
• And More!

The Matrix Club is accompanied by

The Matrix Room: The Matrix Room is the meeting place where global cultures, music and cuisine are presented in a welcoming setting. Relax and enjoy beverage and food in an environment ideal for hosting client, executive and family entertainment. You’ll appreciate the fine flair and flourish with music and culture to match.

The Dhrishti Center: The Dhrishti Center for Performing Arts provides a unique location to host a captivating array of theater, music, dance, fashion shows, art exhibitions, and educational exhibits.

Responsibilities:

• Directing all banquet operations including staff management, purchasing and training
• Establishing a patron service plan and satisfaction program
• Directing shift assignments, opening and closing staff
• Planning and implementing menus and supply ordering
• Ordering and conducting inventory of all food and beverage needs
• Assessing customer preferences and making food/drink recommendations
• Providing a positive and friendly guest experience by interacting with patrons
• Coordinating all regulatory and health inspections
• Cleaning tables, chairs, and work area to maintain a sanitary environment
• Meet demands of high production, productivity, quality, and customer-service standards.
• Oversee the dining room, check-in with customers and balance seating capacity.
• Manage Back of the House Staff and Wait Staff
• Oversee planning and execution of all banquet activities at The Matrix Club and associated properties
• Implement financial planning, tracking and reporting on the profitability of the venue
• In collaboration with Director of Operations, establish sales goals in alignment with financial projections
• Assist in all hiring and training of banquet staff
• Create and review leadership goals and performance
• Conduct inventory management and quality control of all departments
• Monitor safety standards, OSHA and other regulatory requirements of the venues
• Establish and implement a customer satisfaction program
• Conduct operational meetings

Skills

• 5 years in a parallel role in the banquet, restaurant or entertainment field
• Demonstrated record in planning and achieving financial objectives in the restaurant industry
• Proven ability to manage multiple projects and events at once
• Experience in producing and serving multiple cuisine types
• Familiarity with marketing and sales strategies and tactics
• Ability to work nights and weekends
• Cultural sensitivity and diversity is a top priority

Applicants should have experience with Banquet Management Software, Strong Communication Skills, Positive Attitude, Personable demeanor, Multitasking, Attention to Detail, Organization, Ability to Stand for Long Periods, Strong Observational Skills, Conflict Resolution, Computer Literacy, Second Language a Plus.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid training
• Vision insurance

Experience level:

• 5 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

COVID-19 considerations:
N/A

Education:

• Associate (Preferred)

Experience:

• Management: 5 years (Preferred)
• Banquet: 5 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Salary : $45,000 - $55,000