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For over 50 years, The Master Teacher has been providing essential solutions to meet the professional development needs of K-12 educators. In addition, we also honor and celebrate educators by offering a full line of awards and gifts that are made in our production facility in Manhattan. We are a family-oriented business with a fun, supportive, and teamwork environment.
The Customer Experience Representative is a key member of our sales and support team who delivers white-glove service to customers. You will assist customers with questions related to our eLearning solutions via chat, phone, and email. You will work hand-in-hand with our sales and support team members to resolve support cases at lightning-fast speed. If you enjoy supporting and helping others and have a friendly and enthusiastic personality, then this is the right job for you.
Looking for someone who:
Knowledge in NetSuite is a plus.
The position offers:
Schedule: Monday - Friday, 9am-6pm
Job Type: Full-time
Pay: $15.00 per hour
Weekly day range:
Ability to commute/relocate:
Work Location: One location
Print & Book Publishing
50 - 100
$5M - $10M
Print & Book Publishing
The job skills required for Customer Representative include Customer Service, Life insurance, Planning, Verbal Communication, Listening, Health insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Representative positions, which can be used as a reference in future career path planning. As a Customer Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Representative. You can explore the career advancement for a Customer Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Representative job description and responsibilities
Identify and assess customers’ needs to achieve satisfaction.
04/04/2022: Bradenton, FL
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
01/21/2022: Topeka, KS
Build sustainable relationships and trust with customer accounts through open and interactive communication.
04/05/2022: Spokane, WA
Provide accurate, valid and complete information by using the right methods/tools.
04/04/2022: Dothan, AL
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
03/14/2022: Lompoc, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Representative jobs
Customer service representatives need a high school education, on-the-job training and several soft skills.
04/01/2022: Syracuse, NY
Most customer service representative jobs require candidates to complete on-the-job training.
03/05/2022: Nassau, NY
Proven customer support experience or experience as a Client Service Representative.
04/01/2022: Salisbury, NC
Familiarity with CRM systems and practices.
03/29/2022: Fayetteville, AR
Flexibility in having different shifts and rotating schedules.
03/16/2022: Richmond, VA
Step 3: View the best colleges and universities for Customer Representative.