** The hours for this position are every other Thursday and Friday from 4pm-8pm and every other Saturday and Sunday from 9am-5pm. **

Lutheran Village at Miller's Grant is currently seeking a part time Concierge for our Retirement community. The Lutheran Village Miller’s Grant Concierge will work as an integral part of our Support Services team, that delivers a unique approach to quality care and administrative support for our senior residents.

All the great incentives you get as a LVMGMD Employee!

A strong total compensation package including:

• Competitive Wages
• Tuition Reimbursement
• Paid Time Off
• 403(b) Retirement Savings Plan
• Referral Bonus Program
• Career Growth Opportunities
• On-Site Fitness Center and Indoor Pool
• An even stronger culture of caring, collaboration, and support!

JOB DUTIES:

• Serve as the initial point of contact in the reception area and respond to incoming calls
• Perform administrative duties as assigned
• Answer incoming telephone calls and resident calls, forward and take messages
• Operate copier, fax, scanner, postage meter and any other office equipment
• Provide administrative support to all departments
• Assist and direct senior residents, callers and visitors to the proper location, department or person
• Monitor entry area for visitors and guests, greet and directs as necessary
• Receive and send packages for senior residents, assists with residents who request assistance with mailing letters and packages

QUALIFICATIONS:

• High School Diploma, or GED
• 1-2 years Administrative or Clerical experience preferred, but not required
• Ability to manage multiple priorities
• Experience with Microsoft Office Suite
• Provide exemplary customer service in a friendly and professional manner
• Previous experience work in a Continued Care Retirement Community (CCRC) a plus andability to work independently with minimal supervision
• Must be able to work evenings and weekends

E.O.E.

Before starting work, new team members must be fully vaccinated and up to date with the CDC’s COVID vaccine schedule

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Ellicott City, MD 21042: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person