PRIMARY OBJECTIVE OF POSITION: 

To maximize overall hotel revenue and market share, while balancing profitability through the use of effective revenue management practices and data-driven business decisions. 

RESPONSIBILITIES AND JOB DUTIES: 

• Lead the decision-making role for property pricing and distribution; maximize room revenue and market share through a thorough understanding of all booking channels and inventory management.
• Leverage Revenue Management technologies, processes, tools and training programs to optimize hotel revenue by effective application of revenue management practices. 
• Champion the utilization of IDeaS G3 to the benefit of the hotel and revenue management practices.
• Liaises with hotel Marketing team to ensure regular updates of content on booking engine and OTAs including images and descriptions of hotel, room brands, outlets and services are completed.
• Lead Revenue Management meetings in accordance with LHG standards.
• Produce daily, weekly and monthly demand forecasts with accuracy variance goal of 5% or less.
• Perform key role in short-term and long-term strategic plans including annual snapshot and budget process.
• Work with DOSM and Sales Team members to encourage strategic selection of the right piece of business, in keeping with LHG guidelines.
• Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace.
• Develop relationships with key market managers at top producing OTAs.
• Monitor, coach and supervise Reservations Manager and Reservations Team.
• Develop and cultivate revenue management culture across departments.
• Work with Director of Catering and Director of Food & Beverage to develop strategies to maximize revenue in all areas of the hotel.
• Collaborate with various departments to ensure flawless execution and participate in solving problems with other departments.

SPECIAL SKILLS REQUIRED: 

• Sets high personal performance standards with strong performance record and ability to work in a fast paced environment.
• Excellent communication skills in both written and spoken English. Communicates openly and clearly, develops positive working relationships at all levels and manages conflict effectively.
• Presents powerful arguments which persuade others. Motivate and inspires others to perform.
• Adapts quickly and positively to new situations and continue to be productive in changing circumstances.
• Ability to use and create written (verbal/visual) sources of information, e.g. read reports, procedural documentation, and reference materials.
• Make decisions requiring limited judgment, e.g. task sequencing, filing, and tracking email.
• Perform activities requiring sustained concentration, e.g. training, designing, and planning work.
• Use non-verbal/visual sources of information, e.g. reference graphs, tables.
• Use electronic and oral communication to perform work, e.g. answer telephone, greet visitors, and conduct in person and virtual meetings, client entertaining and domestic and international travel.
• Prompt and systematic decision making skills and, prioritizing workload.
• Good interpersonal and presentation skills for working with third party partners and the internal marketing with an executive team.
• Due to the cyclical nature of sales, work schedule may vary to reflect the business needs of the hotel/clients. 

EDUCATION/ EXPERIENCE /LICENSES OR CERTIFICATES / REQUIRED: 

• Undergraduate degree in relevant discipline.
• Minimum 5 years of experience in hotel revenue management.
• Proficient in IDeaS G3 Revenue Management System, Opera, Synxis, TravelClick Demand 360/Agency 360/Rate 360, Delphi, OTA Extranets, STR, Word, Excel, Powerpoint.

Source: Hospitality Online