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2 Rooms Controller Jobs in Nashville, TN

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The Joseph, a Luxury Collection Hotel, Nashville
Nashville, TN | Full Time
5 Months Ago
Omni Hotels & Resorts
Nashville, TN | Other
$25k-33k (estimate)
8 Months Ago
Rooms Controller
Full Time | Accommodations 5 Months Ago
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The Joseph, a Luxury Collection Hotel, Nashville is Hiring a Rooms Controller Near Nashville, TN

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Location

Overview

WHERE YOU WORK

The Joseph Nashville, a Luxury Collection Hotel re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected.

WHY YOU’RE HERE

Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do.

Availability Requirements

Full-time

Benefits

  • Medical/Dental/Vision
  • 401K
  • Paid Time Off
  • Free Meals during work 
  • Discounted room benefits
  • Free Parking

Responsibilities

WHAT YOU DO

The Rooms Controller is responsible for managing the assignments of rooms and planning and executing exceptional stays for our group guests. This person will identify reservation needs and verify available rooms and rates for visiting groups, explaining guarantee, special rate, and cancellation policies. You will practice sales techniques to maximize revenue and guest satisfaction. You will serve as a liaison between Sales, Housekeeping, and Front Office. In this role, you will respond to guest needs by communication with multiple departments before, during, and after the stay. Inputting group rooming lists, setting up proper billing accounts, creating room blocks, and keeping groups organized with various software will be necessary in this role. The Rooms Controller will also input transient reservations for internal teams and communicate information regarding specific VIP reservations. 

Qualifications

WHO YOU ARE

You love being the person others can rely on, the “go-to”. You are an organized, open minded and passionate sales professional. You have the natural ability to communicate, and enjoy working with others. Pressure and deadlines roll off your back, because you thrive in a fast-paced environment and have multiple systems in place to ensure your commitments are met. You don’t mind frequent interruptions, and are able to shift priorities as needed. You have a minimum of one year of hotel or sales experience and may have an associate’s or bachelor’s degree in sales or a related field. You are computer savvy and can type at least 35 words per minute. You have excellent English verbal and written communication skills.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

POST DATE

10/23/2022

EXPIRATION DATE

12/20/2022

WEBSITE

thejosephnashville.com

HEADQUARTERS

NASHVILLE, TN

SIZE

25 - 50

FOUNDED

2020

CEO

JESSICA BUSHNELL

REVENUE

<$5M

INDUSTRY

Accommodations

Related Companies
About The Joseph, a Luxury Collection Hotel, Nashville

The Joseph, a Luxury Collection Hotel, Nashville is a hotel of Southern origin, Southern heart. It brings the full storydefined by the unique combination of cultural and artistic diversity, Southern hospitality, and meaningful experiencesof Nashville to life. It is a hotel with deep, local roots and worldly relevance that invites guests to live for a time in an environment that is as much precisely planned as it is artfully crafted. Authentic and comfortable yet impeccably designed, The Josephs unique spaces invite the discerning traveler into a world of warm sophistication that delights and s...urprises while remaining decidedly Tennessean. From the arrival experience in the porte cochere, to the handmade cocktails crafted on the 21st floor bar, to the view of the skyline from the fitness center, to the select fine artwork on display throughout the hotelevery detail at The Joseph is carefully orchestrated to convey a city of compelling beauty, intriguing complexity, and substantive moments. In every sense, the hotel is an embodiment of Nashville at its most refined. More
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The Joseph, a Luxury Collection Hotel, Nashville
Full Time
$19k-24k (estimate)
1 Week Ago
The Joseph, a Luxury Collection Hotel, Nashville
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The job skills required for Rooms Controller include Housekeeping, Commitment, Billing, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Rooms Controller. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Rooms Controller. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Rooms Controller positions, which can be used as a reference in future career path planning. As a Rooms Controller, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Rooms Controller. You can explore the career advancement for a Rooms Controller below and select your interested title to get hiring information.

Omni Hotels & Resorts
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$25k-33k (estimate)
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If you are interested in becoming a Rooms Controller, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Rooms Controller for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Rooms Controller job description and responsibilities

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets.

03/04/2022: Saint Petersburg, FL

Organize and coordinate check-in/pre-registration procedures for arriving groups.

02/17/2022: Laramie, WY

Review out-of-order rooms daily. Ensure rates match market codes and document exceptions.

03/18/2022: Buffalo, NY

They hold complete understanding of the types of rooms available with the facility.

04/11/2022: Orange, CA

Based on their knowledge of rooms, they even suggest guests on the rooms that would be comfortable for them.

03/22/2022: Worcester, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Rooms Controller jobs

A good room controller actively listen to and consider the concerns of other associates, responding appropriately and effectively.

03/17/2022: Gainesville, FL

They also develop and maintain positive productive working relationships with other associates and departments.

02/11/2022: Bergenfield, NJ

This role needs good level of English and strong organizational and time management skills.

04/17/2022: Harlingen, TX

The controller needs attention to detail and an ability to act under pressure.

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Those with previous controller experience may take less time to become fully certified.

03/09/2022: Queens Village, NY

Step 3: View the best colleges and universities for Rooms Controller.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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