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Fleet Manager

Elk Grove Village, IL | Full Time
12 Days Ago

Job Description

Position Purpose:
The Fleet Manager will be responsible for all delivery operations from the distribution center completed by private fleet. Duties will include but are not limited to private fleet operations and maintenance, driver supervision, driver engagement, DOT and other applicable federal/state law compliance, customer delivery escalations, and measurement and reporting of delivery key performance indicators for the distribution center.

Major Tasks, Responsibilities & Key Accountabilities:
15% Delivery Operations - Ensuring delivery operations are compliant with federal, state and company requirements (driver qualification files, pre/post inspections, vehicle safety, internal SOPs) and coaching associates on non-compliant activity

10% Management of financial and operations metrics - Management of financial and operations metrics

50% Management of local delivery drivers - This will include managing: daily operations (daily driver start-up meetings, driver check-in process, driver ride-alongs), driver productivity, providing associate feedback and coaching, supporting daily planning activities (reviewing volume forecasts, building daily delivery routes)

15% Management Delivery - Managing delivery trucks and assets (truck inventory, truck maintenance, cleanliness)

10% Supporting Delivery - Supporting delivery questions from internal teams (customer service) and customers

Nature and Scope:
This Position typically reports to General Manager

This Position has 15 Direct Reports

Environmental Job Requirements:
1. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel 5% to 20% of the time.

Additional Environmental Job Requirements:

Standard Minimum Qualifications:
Must be 21 years of age or older.
Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Years of Relevant Work Experience:
4 years

Certifications & Licenses:

Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Additional Qualifications:

Preferred Qualifications:
- Working knowledge of Microsoft Office Suite
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to draw accurate conclusions from financial documentation
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external
- Excellent written and verbal communication skills
- Bachelors in Transportation, Logistics, or Business Management preferred
- Experience in Transportation and Logistics Management
- Experience in managing drivers and commercial vehicles
- Expertise in DOT regulations for commercial vehicles
- Knowledge in routing systems
- P&L and budgeting experience

Knowledge, Skills, Abilities and Competencies:
- Action Oriented
- Business Insights
- Drives Engagement
- Ensures Accountability
- Instills Trust
- Plans and Aligns
- Situational Adaptability
- Communicates Effectively
- Customer Focus
- Develops Talent
- Financial Acumen
- Manages Conflict
- Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values
- Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends
- Customer Driven: Creates a customer-focused environment in which excellent service is provided to all customers; sees business through the eyes of the Customer
- Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.
- Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience
- Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term.
- Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them
- Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization
- Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and associates; takes steps to maximize development of both self and Associates
- Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding
conditions (e.g., short time frame)
- Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety

Skills for Fleet Manager

The job skills required for Fleet Manager include Transportation, Customer Service, Logistics, Planning, Problem Solving,and Microsoft Office etc. Having related job skills and expertise will give you an advantage when applying to be a Fleet Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Fleet Manager. Select any job title you are interested in and start to search job requirements.

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