Job SummaryThe Logistics Coordinator serves as a logistics point of contact for domestic and international shipments and freight related requests on tracking and tracing, shipment coordination, and claims as well as supporting other logistics initiatives. Essential Job Functions Serves as the initial contact to help resolve domestic & international inbound or outbound transportation issues, assists or initiates all expedites shipments to ensure best mode and service is achieved.Initiate and process freight claims for all modes and help identify root causes & lead corrective action, prepare various freight related documents (BOL’s, SLI’s, Commercial Invoices, freight invoices, etc.)Efficiently plan, coordinate, and track shipments to ensure best transit time possible, maintaining accurate logs.Communicates and provides guidance on transportation and logistics processes with internal and external customers to achieve desired company results and ensure high customer satisfaction.Analyzes and provides reports focused on monitoring and improving cycle time in the supply chain.Assists with carrier management and provides input regarding carrier performance, selection, negotiations, etc., assist team members within the transportation department with various projects supporting the goals of the organization.Develop and provide recommendations for new methods / procedures, implementation plans, schedules, and written reports for management to evaluate. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. The Logistics Coordinator is expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities. Education & ExperienceBS/BA in business administration, supply chain management or relevant field desired but not necessary3 plus years of experience in transportation and logistics with at least 1 year with parcel shipping Competencies – Knowledge, Skills, and AbilitiesExperience and knowledge of Microsoft Office programs needed, especially Excel along with a working knowledge of logistics software (ERP)Experience shipping all modes domestically and a familiarity with shipping internationallyExperience and knowledge of Microsoft Office programs needed, especially Excel along with a working knowledge of logistics software (ERP)Knowledge of Lean Supply Chain concepts a plus.Personal Leadership - Takes initiative and follows through on promises; accepts responsibility for mistakes; protects confidentiality; voices disagreement with tact; accepts & implements change.Internal & External Customer Service - Exhibits cooperative behavior; anticipates customer needs & initiates service in a timely manner; exceeds service expectations at all times.Communication - Communicates verbal & written information in a clear, concise manner; invites contact and listens with respect; responds to voice and email in a timely manner.Teamwork - Arrives at meetings and appointments on time; interacts well with various personalities; shares resources; supports team decisions; contributes to team projects when asked.Results Oriented - Possesses current industry & job knowledge; is organized & efficient; demonstrates effective time management & multi-tasking skills; makes decisions in a timely manner. Operational EquipmentN/A#EX #BuiltHillmanStrong