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Field Service Rep

Schenectady, NY | Full Time
Expired

Job Description

Field Service Representative Needed (Schenectady, NY)Come join the Hillman Group! Hillman is an industry leader in builder solutions, committed to building stronger partnerships with the customers we serve. We engineer and deliver 112,000 products to the nation's top home improvement retailers equipping pros and project tacklers nationwide. At Hillman our spirit runs deep. Every person across every function is empowered to influence the company—bringing forth new ideas and finding better ways to do old things that’s why we are seeking individuals who want to join a great team.Summary:Provides merchandising services and on-site customer support at customer locations to ensure that prescribed regular service programs and customer relationships are effectively maintained at or above customer expectations.Field Service Representative Benefits:Car AllowanceCell Phone Allowance$500 Referral BonusesIndependent and flexible scheduleCompetitive WagesComprehensive Health, Dental and Vision coveragePaid Time OffPaid Company HolidaysRetirement Savings PlanEmployee Stock Purchase PlansDayforce Wallet (Get paid weekly or daily for hours worked)Tuition reimbursement availableEmployee Assistance & Team Member DiscountsResponsibilities:Merchandising and Customer SupportTravels to and among customer store locations as required according to service schedule and as necessary to resolve issues.Maintains customer stores by ensuring displays are set to plan-o-grams, assessing inventory levels, placing customer orders, down-stocking product, removing defective product, placing POP material, and repairing displays and equipment.Store Display ResetsPerforms physical work necessary to tear down and/or assemble store displays, including racks and other prescribed display items according to the plan-o-grams.May provide direction and supervision to temporary or support personnel assigned to assist with the reset.Conducts Store SurveysCompletes customer service sheets and surveys as directedTakes photos of displaysFollows company policies and procedures to accomplish the followingMaintain and timely submit required records and receiptsFollow prescribed time reporting procedures and submits time worked accurately and promptly.Education:High school diploma or equivalent, college courses preferred.Qualifications:Two years field service or merchandising experience preferred, ideally in a large-scale retail environment.Able to read & execute store plan-o-grams in an efficient manner and use Word, Excel, and WindowsAble to regularly travel to and among store locations, with occasional overnight stays as required to effectively service the territory.Maintains valid driver’s license and maintains a driver record acceptable under the provisions of Hillman’s Vehicle Policy.Able to lift and carry up to 50 pounds occasionally.#BuiltHillmanStrong#FSRA

Skills for Field Service Rep

The job skills required for Field Service Rep include Field Service, Customer Service, Repairing, Customer Support, Merchandising etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Rep. Select any job title you are interested in and start to search job requirements.

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Career Path for Field Service Rep

The following is the career advancement route for Field Service Rep positions, which can be used as a reference in future career path planning. As a Field Service Rep, it can be promoted into senior positions as a Field Service Rep II Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Rep. You can explore the career advancement for a Field Service Rep below and select your interested title to get hiring information.