195 Commercial Lines Account Manager Jobs in United States

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Commercial Lines Account Manager

Full Time | Insurance 4 Months Ago

Job Description


Our agency is expanding and we are looking for a friendly and strong-minded individual to join our outstanding client services team. We are currently seeking to fill a full-time position. Our CL Account Manager will be responsible for providing exceptional account / policy service to our current commercial clients and new prospects, processing policy change requests, maintaining knowledge of our extensive selection of insurance products, and acting as claims liaison to our policy holders.

Insurance industry experience and knowledge is required.  AMS360 experience preferred.


Benefits


401K after one year.

Flexible schedule.

Paid holidays.


Responsibilities


Builds on the agency???s relationship with clients by working to understand client needs, points of product confusion, and possible communication issues. 

Ensures agency data is correct and complete in the agency management system with every client interaction.  Provides client services for commercial book of business, including:  

  • Taking / receipting premium payments 
  • Discussing billing, including calculating premiums, refunds or adjustments
  • Explaining policy coverages 
  • Managing claims processes

Builds and maintains knowledge of products and add-ons. 

Participates in weekly sales call to provide information and feedback on carrier offerings, best practices and commercial lines pipeline.

Works closely with producers and commercial clients to research, write and issue commercial insurance policies:

  • Collects information required for quoting commercial insurance policies for new leads and existing customers.
  • Uses agency CRM to properly record/track new business and retention in the Commercial Lines Pipeline.
  • Communicates with producer to collect needed info and to update regarding status and changes.
  • Prepares, processes and submits new applications for business with carriers.
  • Communicates regularly with underwriting to answer questions and ensure that the policy is issued in a timely manner.
  • Ensures proper recording of all new business to agency management system, complete with all available customer information, contacts, policy details and cross-references within that system.
  • Collects initial premium and issues receipts.

Reviews renewal information and provides assistance to producer to retain policies:

  • Organizes work with CL CSA to maintain files in agency management system and tracks progress in commercial lines retention pipeline in CRM.
  • Examines correspondence from policyholders, producers and policy documents to determine if changes are needed and the effects of the changes.
  • Modifies, updates or requotes existing policies to reflect changes in coverage types or amounts

 


Requirements


Current property and casualty license with Alabama Dept. of Insurance required.

Must have previous commercial insurance experience.

Must have excellent written and verbal communication skills.

Must be dedicated to thorough documentation and follow-up.

Proficiency in Microsoft Office applications preferred.

Experience with AMS360 or other Vertafore tech products preferred.

Experience with CRM preferred.

WEBSITE

thegroganagency.com

HEADQUARTERS

Trussville, AL

SIZE

<25

INDUSTRY

Insurance

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The job skills required for Commercial Lines Account Manager include CRM, Billing, Microsoft Office, client service, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Commercial Lines Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Commercial Lines Account Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Commercial Lines Account Manager positions, which can be used as a reference in future career path planning. As a Commercial Lines Account Manager, it can be promoted into senior positions as an Account Executive, Sr. - Advertising that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Commercial Lines Account Manager. You can explore the career advancement for a Commercial Lines Account Manager below and select your interested title to get hiring information.

If you are interested in becoming a Commercial Lines Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Commercial Lines Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Commercial Lines Account Manager jobs

Plenty of students have landed account manager roles without extensive work experience.

02/08/2022: Huntington, WV

Step 3: View the best colleges and universities for Commercial Lines Account Manager.

Butler University
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