Full Job Description

YOU MUST BE 18 . We are looking for a results driven shift leads to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in catering and business to business relationship building. Responsibilities may include supervising bakers.. Food service industry experience in fast paced, customer focused food service environment is highly desired.

Skills:

• Proven successful experience as in food service industry
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills

Responsibilities:

• Develop business strategies to raise our customers’ pool and expand store traffic 
• Meet sales goals by training, motivating, mentoring and providing feedback to staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Scheduling and Ordering
• Continually training employees- striving for 100% quality, cleanliness and customer service
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Qualifications:

• 18 or over
• High school or equivalent (Required)
• Night Shift (Preferred)
• Driver's License (Preferred)
• Food Handler Certification (mandatory)

Benefits:

Tips

Company Introduction

Crumbl cookies is baking and delivery business that provides fresh, warm, and delicious cookies to the public, as well as ice cream and other complimentary products (milk & bottled water). Crumbl offers a rotating weekly menu of cookies and ice cream.