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Sales Manager
Full Time 4 Months Ago
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The DoubleTree by Hilton Tampa Rocky Point Waterfront is Hiring a Sales Manager Near Tampa, FL

Catering Sales / Event Services Manager: This is an exciting opportunity for a catering sales professional who has a passion for sales, creating memorable events and in the culinary arts! This position will be responsible for achieving booking quotas in the local catering segment which include corporate, association, SMERF and the social market. In addition to selling responsibilities, this position will also coordinate all aspects of F&B or event space execution for related for “group” events and will prepare all event documentation and coordinate with hotel departments and customer to ensure consistent, high-level service throughout the event.

Business Results

  • Consistently meets/exceeds personal revenue production goals
  • Follows booking guidelines to maximize revenue opportunities without displacing group business
  • Utilizes Lost Business Reports and Readerboard Surveys to uncover leads & future business
  • Develops strategic action plans
  • Manages assigned market segment’s attrition, cancellation charges, and adjustments

Building Relationships

  • Responds to all leads within the time allotment dictated by Sales Directors
  • Solicit, negotiate and book new and repeat business through various efforts (outside sales calls, telemarketing, mailings, referrals, networking, etc.)
  • Notify/coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects
  • Maintain accurate, legible records and files to provide group history, ensure future and current quality service and enhance future prospects.
  • Improve hotel convention services' products through; (a) the development of new sales tools, menus, themes, and decorations, (b) the analysis of the strengths and weakness of our competitions product, and (c) analysis, understanding, and satisfaction of our customers’ needs.

Guest Satisfaction

  • Plan, upsell and detail the program with the client including verification and modification of space requirements, times, equipment, menus, themes/decorations, etc. Prepare the appropriate resumes and paperwork to ensure quality service.
  • Manage function details and related activities to ensure that program requirements are satisfied. Anticipate and handle customer complaints and/or problems to ensure quality product delivery, customer satisfaction and repeat business.
  • Monitor and control individual event budgets and details to maximize revenues and minimize expenses while ensuring delivery of a quality product.
  • Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event.
  • Acts as liaison between hotel and customer throughout the event process (pre-event, event, post-event). Makes presence known to customer at all times during this process. Is available to solve problems and/or suggest alternatives to previous arrangements.
  • Greets customer during the event phase and hands-off to the operations team for the execution of details.

Managing Work Execution

  • Proactively identifies operational challenges associated with his/her group and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions.
  • Leads pre-event and post-event meetings for assigned groups.
  • Facilitates various meetings as necessary (Banquet Event Order meeting, block review, etc.).
  • Manages group room blocks and meeting space for assigned groups
  • Adheres to all standards, policies, and procedures.
  • Integrates current trends in the meetings & special events industry.
Experience
  • 1 or more years of catering sales event execution experience
  • Proven track record of a consistent ability to provide quality service
  • Previous leadership experience preferred
  • Aggressive negotiating skills and creative selling abilities to close on business
Skills and Knowledge
  • Excellent verbal and written English communication skills
  • Knowledge of the convention/catering, food & beverage and presentation
  • Computer literate in MS Word, Excel and PowerPoint
  • Computer literate with Delphi preferred

Source: Hospitality Online

Job Summary

JOB TYPE

Full Time

POST DATE

11/20/2022

EXPIRATION DATE

12/18/2022

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The following is the career advancement route for Sales Manager positions, which can be used as a reference in future career path planning. As a Sales Manager, it can be promoted into senior positions as a Sales Director - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Manager. You can explore the career advancement for a Sales Manager below and select your interested title to get hiring information.

Columbia Sussex Management
Full Time
$107k-148k (estimate)
1 Day Ago

If you are interested in becoming a Sales Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Manager job description and responsibilities

Sales managers lead a sales team by providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data, assigning sales territories and building their team.

02/06/2022: Portsmouth, NH

A sales manager devises strategies and techniques necessary for achieving the sales targets.

04/18/2022: Harlingen, TX

Sales Managers are responsible for the sales performance of a product or service, and the performance of the team tasked with selling.

02/22/2022: Savannah, GA

Prepares marketing and sales reports for submission to the general manager by the fifth working day of the following month.

02/25/2022: Amarillo, TX

Lead and motivate a team to exceed sales goals through a positive selling culture.

02/17/2022: Buffalo, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Manager jobs

The most successful sales managers develop a thorough understanding of the products and services they sell, find leads and close deals easily, and can coach and mentor a team of salespeople to do the same.

04/16/2022: Middlesex, NJ

Most employers require sales and marketing managers to have completed a bachelor's degree.

02/25/2022: Davenport, IA

Sales managers need analysis skills to review sales data and financial reports.

02/16/2022: Elyria, OH

A sales manager’s role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organization’s sales goals.

02/08/2022: Duluth, MN

Sales managers need to be able to analyze and review sales data and make actionable decisions based on them to set sales goals.

03/06/2022: Stockton, CA

Step 3: View the best colleges and universities for Sales Manager.

Butler University
Carroll College
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