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Guest Service
- Greet and make all guests feel welcomed to the restaurant.
- Present a clean and professional appearance at all times.
- Maintain a friendly, cheerful and courteous demeanor at all times.
- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
- Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
Preparation
- Set up host stand, review guest reservation book and maximize the set-up of the dining space to provide positive memorable guest experiences.
- Maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet service standards.
- Take guest reservations or provide information regarding the restaurant or any other hotel amenity or service.
- Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
- Assist with special projects (menu changes, signage, etc.) as needed.
- Ensure proper table set-up and make minor adjustments as needed.
- Examine each table for missing items. Remove any items that do not meet cleanliness standards.
Source: Hospitality Online
Full Time
$24k-30k (estimate)
02/08/2023
09/14/2023
The job skills required for Restaurant Host include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Restaurant Host. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Restaurant Host. Select any job title you are interested in and start to search job requirements.