As a result of sustained growth right across TCEG there’s an increasing desire to challenge ourselves to ensure our existing approach to project management including the associated, systems, tools and processes remain fit for purpose and continue to evolve in line with the current demands of the agency.

The role will require the development of close working relationships with the delivery teams, Heads of Department, Client Engagement team and other senior managers alike to understand the needs of the business area by area and develop an approach that will drive consistency, efficiency and therefore revenue.

More specifically, the role principally revolves around the leadership of Project Management best practice and the subsequent development and deployment of all associated training materials across the agency. Working with the Heads of Department to upskill and support the delivery teams as necessary on an ongoing basis.

It’s also envisaged that the role will be the principal owner of Smartsheet (our chosen project management platform) and Box (our chosen asset management platform) working with technical experts to support their evolution across the agency.

What will you be doing …

• Define project management best practices across TCEG that drives high quality and consistent client experiences while maximizing internal efficiency and project margin 
• Lead the evolution and deployment of project management training materials 
• Work with Heads of Department to embed project management best practices (initially and on an ongoing basis)
• Partner with the Client Engagement Team to understand nuances of client Master Service Agreements and ways of working and ensure these are recognized and followed by the project delivery teams
• Onboard new starters to project management standards as necessary (internal and freelance) 
• Work closely with the Commercial Finance team to support and educate on commercial best practice
• Be the principal figurehead and lead the evolution of project management tools (Smartsheet & Box) working closely with other key stakeholders
• Design and lead a self-audit process to provide comfort that we are following our processes and they remain fit for purpose 

What do you need to have …

The ideal candidate will have extensive (10 years) experience of working in a fast paced, global creative communications agency in leadership or operationally focused project management roles and be able to quickly leverage that experience to understand the TCEG landscape and identify development opportunities.

You must also be immediately credible as the project management expert, have a collaborative, flexible yet methodical approach and the ability to build strong long-term relationships.

Other desired skills/knowledge:

• Ability to challenge the status quo
• Self-motivated and drive change forwards
• Excellent interpersonal skills with a high level of professionalism
• Experience of Smartsheet and Box
• Excellent literacy and numeracy skills
• Proficient in Microsoft Office
• Lateral thinker with a keen eye for detail
• Proactive, organized and methodical
• Excellent attention to detail

About The Creative Engagement Group

The Creative Engagement Group is made up of a flexible ecosystem of specialists across highly integrated divisions, partnering with clients to provide employee engagement, learning & training solutions, scientific engagement, capability building, live & virtual experiences, film, digital, and immersive content all underpinned by applied behavioral science.

TCEG is an equal opportunity employer – committed to encouraging Diversity, Equity and Inclusion among our people and eliminating unlawful discrimination. As an agency, we want to be truly representative of all sections of society and for all our people to feel respected and able to give their best. Our aim is to create a culture where equality, fairness and respect for all our people happens autonomously.