Overview

A Sales Manager is part of the management team which includes a General Manager and other store leadership positions.

All Managers are involved in:

• Leading people to provide exceptional customer service.
• Driving our business to achieve our business goals.
• Building effective teams and developing talent.
• Communicating effectively with staff, Management Team, and customers.
• Instilling trust and ensuring accountability.
• Leading by example on the sales floor.

What We Stand For  

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multi-functional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. 

Responsibilities

A Sales Manager is also responsible for

• Leading our selling effort, including elfa coaching and follow-up, growing our Organized Insider enrollment, partnering with the other managers to plan training initiatives, work with the team selling on the sales floor and guiding employee performance on the sales floor.
• Achievement of sales metrics, including overall sales goals, Custom Closets sales, average ticket growth, UPT increases and Organized Insider enrollment sales goals. 

The Benefits of Working Here 

Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include: 

• Competitive Pay 
• Medical/Dental/Vision Plans 
• Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera
• Paid Time Off plus Holidays 
• 401(k) plan with Company Match
• Ongoing training including our Leadership Development Program and Manager Training Program 
• Employee First Fund: providing grants to employees experiencing unforeseen emergencies 

Qualifications

 What You Bring To Us

• You love to engage with people. You’re the person who strikes up a conversation and makes a connection. You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication.
• You have at least five years of leadership and coaching experience where you’ve focused on developing and nurturing your team to achieve goals together.
• You have successfully guided great employees career growth and development.
• You take communication to a new level. Whether it’s written or oral communication skills, you are a master.
• You understand retail is an ever-changing industry and you possess strong time management and organizational skills to lead your store team to achieve excellent results.
• People say you have a heart for service. You love to sell. For you, it’s about learning what a customer truly needs and offering suggestions.
• You are always learning! You are eager to learn how technology and selling work together to provide an exceptional customer experience. 
• You take pride in your work. It’s your store!
• You want to delight the people around you and can’t wait to share that at The Container Store!
• You are at least 18 years of age.

The Container Store promotes a smoke-free, drug-free environment. 

We are proud to be an Equal Opportunity Employer and comply with the

Americans with Disabilities Act

Stores Physical Requirements

State Specific Notices