24 Days PTO! - Use it, Cash it, Roll it Company Bonuses Yearly Increases Tuition Reimbursement 401k Healthcare Position Overview Performs phlebotomy and collection procedures to collect blood from donors in accordance with TBC's policies and procedures and regulatory standards. Schedules, screens, and collects double red blood cells, single red blood cells, plasma donors and platelet donors by means of an automated collection system. Continually observes the donor for potential problems and provides post-phlebotomy care for all donors. Performs quality control according to TBC's policies and procedures and completes required paperwork. Must have excellent customer services skills and must be able to work varied hours including working weekends. While not desirable and is avoided when possible, must be able to adapt to a work schedule that may change with less than 24 hours' notice. Essential Functions Donor Scheduling: Ensures adequate number of apheresis donors are scheduled to be collected to meet inventory needs Donor Eligibility: Screens prospective donors through medical history, mini physical and testing results Donor Collection: Performs the donor health history and physical assessment according to current standard operating procedures Selects proper material for blood collection Performs venipuncture on eligible donors Sets up and primes automated collection system for automated procedures Strives to collect donor at highest possible yield Chooses appropriate collection procedure based on donor restraints and inventory needs Provides supportive care and documentation for donor reactions Strips, seals, and packs units for transport/storage Administers post-phlebotomy care Provides supportive care and documentation for donor reactions Keeps donor area stocked with required materials/equipment needed to adequately screen and collect donors Quality Assurance: Performs blood collection according to SOP, FDA regulations and AABB standards Performs and documents quality control for designated blood collection equipment Tags and reports defective equipment per SOP and if required, pulls defective equipment from service Customer Service: Greets each donor and/or donor contact in friendly professional manner Post collection, thanks each donor in appreciative manner Provides environment throughout blood drive in which the donor and/or donor contacts feel comfortable and important Maintains professional appearance and attitude at all times Miscellaneous: Participates in company sponsored blood drives and other special events Other duties as assigned or required Minimum Qualifications High School Diploma or GED Phlebotomy or related experience Valid Driver’s License with no major infractions and dependable transportation Excellent customer services skills Ability to read, understand, and follow written and verbal instructions Ability to follow SOP in a heavily FDA regulated environment Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting and/or pulling/pushing up to 50 pounds Standing or walking for an extended period Bending and twisting