Johnny's Bar & Grille in South Hadley, MA is looking for a host or hostess our upbeat and energetic team. The right person should be excited about hospitality and great food done right! If you enjoy talking to people and working in a fast-paced and team-oriented then you'd be a great match. Johnny's Bar & Grille, a part of the Bean Restaurant Group family of restaurants, is one of the premier dining destinations in the area. We look forward to hearing from you!
This position earns a wage of $14 - $15/hour, pending experience. If this sounds like the right opportunity for you, apply today!
Promote, work, and act in a manner consistent with the mission of The Bean Restaurant Group.
Warmly and graciously greet all guests and seat them at tables or in waiting areas.
Open the front door for guests entering or leaving the restaurant when possible.
Provide guests with menus and inform them of their server's name upon seating.
Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited, if available give them a buzzer.
Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
Call out name and number of party when tables become available, or buzz them back to the host stand.
Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Answer telephone calls and respond to inquiries or transfer calls.
Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and customers' concerns are addressed.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Inform guests of establishment specialties and features.
Receive and record guests' dining reservations.
Relay messages to servers and bussers as needed.
Thank guests as they leave and invite them to return.
Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
Take and prepare to-go orders.
Coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
Clean all menus.
Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Hours will vary from week to week. Weekend availability is a must.
Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.
Able to understand and speak using the predominant language(s) of guests
Able to work in a standing position for long periods of time