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Job Description

Johnny's Bar & Grille in South Hadley, MA is looking for a host or hostess our upbeat and energetic team. The right person should be excited about hospitality and great food done right! If you enjoy talking to people and working in a fast-paced and team-oriented then you'd be a great match. Johnny's Bar & Grille, a part of the Bean Restaurant Group family of restaurants, is one of the premier dining destinations in the area. We look forward to hearing from you!

This position earns a wage of $14 - $15/hour, pending experience. If this sounds like the right opportunity for you, apply today!

Primary

  • Promote, work, and act in a manner consistent with the mission of The Bean Restaurant Group.

  • Warmly and graciously greet all guests and seat them at tables or in waiting areas.

  • Open the front door for guests entering or leaving the restaurant when possible.

  • Provide guests with menus and inform them of their server's name upon seating.

  • Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited, if available give them a buzzer.

  • Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.

  • Call out name and number of party when tables become available, or buzz them back to the host stand.

  • Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

  • Answer telephone calls and respond to inquiries or transfer calls.

  • Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and customers' concerns are addressed.

  • Inspect dining and serving areas to ensure cleanliness and proper setup.

  • Inform guests of establishment specialties and features.

  • Receive and record guests' dining reservations.

  • Relay messages to servers and bussers as needed.

  • Thank guests as they leave and invite them to return.

  • Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.

Supplemental Duties

  • Take and prepare to-go orders.

  • Coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.

  • Clean all menus.

  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

  • Smile!





Working Conditions


  • Hours will vary from week to week. Weekend availability is a must.

  • Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.

  • Able to understand and speak using the predominant language(s) of guests

  • Able to work in a standing position for long periods of time