Database Associate The Database Associate is responsible for importing/inputting data into our main CRM from other customer facing solutions, auditing data for consistency & accuracy and providing customer service to our donors. The ideal candidate will have the ability to work productively in a fast-paced, detail-oriented, and collaborative environment and independently manage a multi-faceted workload and meet strict deadlines. Responsibilities include: Maintain database by entering new and updated customer and account information. Prepare source data for entry/import by compiling and sorting information. Import data from other systems into our main CRM. Perform Database cleanup to improve data quality. Process online event registrations and customer updates. Provide backup coverage of incoming customer service phone lines. Required Experience: Bachelor’s degree preferred and/or vocational or technical training. Experience may be substituted for some of the required education.One to three years of professional experience. Intermediate level of proficiency in Microsoft Office programs; especially Word & Excel Must be present in the office (as applicable) Compensation & Benefits Salary commensurate with experience. Application Process: Electronic submissions are preferred - Click here to apply! The Associated offers a work environment that supports professional development and collaboration. We offer a comprehensive benefits package, including health insurance, 401(k) employer match, life insurance, Long Term Disability (LTD), Flexible Spending Plan, and a complimentary membership to the Jewish Community Center. We make work/life balance a priority offering generous vacation/sick time and paid parental leave. PLEASE NOTE: All active full-time, part-time, and temporary staff are required to provide proof of full vaccination (COVID-19) as a condition of employment within The Associated system as of November 15, 2021. This job ad is not intended to be all-inclusive, but to describe the general nature and level of work to be performed. The Associated is proud to be an equal opportunity employer. In keeping with our Jewish values, The Associated supports a thriving Baltimore that celebrates diversity and appreciates the unique combination of gender, race, age, religion and ethnicity, sexual orientation, intellectual and physical disabilities, and special qualities that each resident adds to the fabric of life in Baltimore. We welcome everyone interested in our mission to join us. If you require accommodations, please contact us, and we will make every effort to meet your needs.