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Service Technician I-III

Loveland, CO | Full Time
21 Days Ago

Job Description

Description

  

Join our Tharp Service Team!

Tharp Custom Cabinetry – Loveland, CO 

Service Technician I-III

Salary Range: $20.00 - $26.00 per hour – Full Time


www.tharpcabinets.com to apply direct.


Tharp Custom Cabinetry is family owned and has been in business for over 50 years. We are the largest custom cabinet manufacturer in Colorado and we create dream spaces through superior customer experiences.  Tharp focuses on employees, customers, processes, and continuous improvement, to provide the best quality and lead time to our customers.


We are seeking a Cabinet Carpentry Technician who wants to make a difference. We are team oriented and seek a core value fit to work with our dynamic service team. We need a person who loves working with people, who is organized, understands cabinetry, and has a desire to grow and learn.  


General Purpose: The Field Finish Service Technician is responsible for resolving punch items with Tharp products after installation. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability. The person in this position is essential in satisfying customer expectations and routinely represents the company in the field.


Job Description and Essential Functions:

  • Provide service and customer support during field visits and dispatches. 
  • Work closely with Project Managers to complete punch lists. 
  • Work with contractors and customers in understanding issues. 
  • Produce timely and detailed service reports utilizing provided reporting tools.
  • Operate vehicle in a safe manner.
  • Conducts vehicle inspections per DOT Regulations.
  • Clean and maintain vehicle.
  • Build positive relationships with customers.
  • Provide solutions to problems presented at the field installation site
  • Must be able to clearly communicate problems to Service Manager and Project      Manager to provide solutions using their expertise in cabinetry.
  • Good customer service and communication skills
  • Good problem-solving skills
  • Must be organized.
  • Appreciation for quality service and product.
  • Ability to work independently, with little supervision.
  • Open to be coached and receive training on Tharp products.
  • Maintain a safe and quality-based effort for any products that are processed.
  • Process works in a timely, quality focused manner.
  • Display a basic understanding of the information contained on the cabinet layout      drawings.
  • Ability to work well with a team

Requirements

  • Minimum of 1 years trim carpentry/cabinet installation/wood working experience 
  • Education or Formal Training: High School diploma preferred but not required
  • Colorado Driver’s license and a driving record that meets Tharp’s Requirements.
  • Must be at least 21 years old due to Insurance requirements.

Physical Activities and Safety:

40% standing,40% walking, 20 % sitting - Must be able to lift and carry 100 lbs. Must strictly adhere to company safety policy, including wearing safety glasses, gloves and a back brace where required


We offer consistent hours with competitive wages and benefit packages including medical and dental plans, paid holidays and paid time off. 


Tharp Custom Cabinetry is a drug-free workplace. Passing a drug screen and background check is required for employment.

Skills for Service Technician I-III

The job skills required for Service Technician I-III include Customer Service, Installation, Problem Solving, Carpentry, background check,and Communication Skills etc. Having related job skills and expertise will give you an advantage when applying to be a Service Technician I-III. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Technician I-III. Select any job title you are interested in and start to search job requirements.

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Career Path for Service Technician I-III

The following is the career advancement route for Service Technician I-III positions, which can be used as a reference in future career path planning. As a Service Technician I-III, it can be promoted into senior positions as a HVAC Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Technician I-III. You can explore the career advancement for a Service Technician I-III below and select your interested title to get hiring information.