45 Front Desk Attendant Jobs in Plano, TX
Texas Family Fitness is Hiring a Front Desk Attendant Near Plano, TX
Job Description
Its all about you! The Front Desk Attendant is a critical position in our clubs. You are the face of Texas Family Fitness! The Front Desk Attendant is ultimately responsible for the guest experience. You will be an Ambassador of Texas Family Fitness with a wealth of knowledge about all aspects of club operations. The Front Desk Attendant will own customer communications and issues from initial contact until resolution.
Customer Service
Provide exceptional customer service, exceeding expectations. Greet every member and guest promptly and engage with every member to ensure our members feel welcomed as a part of the TF Fitness family. The Front Desk Attendant will knowledgeably answer inquiries by phone and in person regarding memberships and services. Promptly resolve guest complaints in a professional, courteous manner. Oversee the security of retail and concessions. Maintain a clean, family-friendly and professional appearance. Ensure the lobby is clean, neat and organized. Ensure the front desk is never left unattended.
Membership Management
The Front Desk Attendant will check every member and guest in immediately upon arrival and bid farewell to all guests leaving. Ensure children are accompanied by an adult member and escorted to the Kids Club for their security. Confirm appointments and assist with referrals. Promptly process membership cancellations. Up-sell family memberships and retain existing memberships.
Account Management
Maintain confidentiality of all member and guest records. Update contact information as needed. Collect member balances and post promptly and accurately. Verify account information on file, including credit card information on file to ensure it is current and up to date.
Requirements
HS Education in progress or completed
Prior customer service experience highly desired; willing to train
Personable, enthusiastic, optimistic and outgoing personality
Positive attitude and collaborative team player
Ability to work a flexible schedule, including weekends and holidays
Ability to work in a fast-paced environment and multitask
Computer proficiency with basic computer applications
Stable work or school history
Excellent oral/written communication skills
Passion for health and fitness
Job Summary
Full Time
$26k-35k (estimate)
04/24/2024
05/07/2024
texasfamilyfitness.com
Plano, TX
<25
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The following is the career advancement route for Front Desk Attendant positions, which can be used as a reference in future career path planning. As a Front Desk Attendant, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Attendant. You can explore the career advancement for a Front Desk Attendant below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Attendant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Attendant job description and responsibilities
Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras.
04/15/2022: Erie, PA
Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
01/23/2022: Des Moines, IA
Hotel front desk employees also known as guest services employees are responsible for making sure each guest has a pleasant experience at a hotel.
01/19/2022: Rock Hill, SC
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
02/13/2022: Pueblo, CO
For a business such as hospitality, the front office department comes with an aspect of elevating customer experience with the business.
03/26/2022: Lompoc, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Attendant jobs
There are many benefits of a front desk receptionist job.
03/15/2022: Fayetteville, NC
Most hotel front desk clerks work their positions full-time, though depending on the specific hotel or resort, part-time and seasonal positions may be available.
04/12/2022: Greenville, MS
Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/17/2022: Provo, UT
Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.
04/14/2022: Sarasota, FL
Proven experience as front desk representative, agent or relevant position.
02/11/2022: Appleton, WI
Step 3: View the best colleges and universities for Front Desk Attendant.
