Overview

Texas Capital Bank is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big banks at a scale that makes sense for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital Bank, we do more than build business success. We build long lasting relationships.Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital Bank was recently named the #1 most trusted bank in the country on Newsweek’s inaugural list of America’s Most Trusted Companies. For more information about joining our team, please visit us at www.texascapitalbank.com.

Responsibilities

• Work with the business to gather requirements for Digital Banking and Onboarding platforms.
• Assist in design, develop, test and deploy product and application releases and enhancements using MS SQL Server, .NET, JavaScript, Java, hosted on Azure, AWS cloud platforms to support line of businesses.
• Assist in identifying, troubleshooting, and resolving application software defects encountered during various stages of testing and production, including during the deployment and implementation of the code in production environments.
• Follow best practices and guidelines set by the Digital Enterprise team.
• Prepare Knowledge Base articles for design, code, errors, and recovery procedures for Digital assets. Develop proof of concepts (POCs) as needed, integrating new components with back-office systems during the design and requirements phase to evaluate products and integration strategies.
• Partner with business line to address business and technology needs and/or deficiencies involving process, products or technology.
• Build strong relationships with internal partners, such as Core Technology, Risk, Strategy, Product Management, Reporting and Analytics.
• Install application software and complete complex web application configurations to meet business and application needs.
• Perform application configuration and maintenance to support business as usual application needs.
• Become subject matter expert on systems in order to assist with application upgrades and enhancements.
• Support business line by investigating operations-related problems/inquiries and recommend, facilitate, and implement solutions.
• Assist with vendor management activities with assigned vendors for the applications owned / supported including, but not limited to upgrades, enhancements, implementations, customer impacts, vendor oversight and management.
• Handle day to day application and product issues, including daily health checks of applications and processes.
• Thoroughly document system and feature level details. Own incidents and issues in order to conduct detailed root cause analysis to avoid further impacts and decrease the risk of recurring issues.
• Handle day to day application and product issues, including daily health checks of applications and processes.

Qualifications

• Master's degree in Computer Information Systems or a related field and 7 years experience working with Enterprise applications, Databases, C#, .NET, and Javascript.
• 10% domestic travel required.