Overview

Texas Capital Bank is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big banks at a scale that makes sense for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital Bank, we do more than build business success. We build long lasting relationships.Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital Bank was recently named the #1 most trusted bank in the country on Newsweek’s inaugural list of America’s Most Trusted Companies. For more information about joining our team, please visit us at www.texascapitalbank.com.

Brief Overview of Position

RCSA are completed by the 1LOD by mapping core business processes and using them to identify significant risks. The level of inherent risks is evaluated, and associated controls are identified, assessed, and tested to determine whether the risks are appropriately managed. The RCSA process involves facilitated workshops as needed. The facilitator must be able to keep the discussion and analysis appropriately focused on risk identification and guide the participants in assessing the identified risks. Control testing is then regularly conducted to evaluate the effectiveness of current controls to mitigate identified, new and evolving risks. Procedures are reviewed at least annually to ensure processes are current and controls are accurately documented.

Responsibilities

• Conduct and maintain operational RCSA processes for the Consumer Banking and Retail business lines.
• Provide ongoing support for the risk assessment methodology.
• Provide guidance to Consumer Banking and Retail stakeholders on RCSA practices.
• Remain knowledgeable about the operational risks in the functional areas across Consumer Banking and Retail, including areas of cross organizational risk.
• Support Consumer Banking and Retail business lines in assessing operational risks and adequacy of controls.
• Design, develop and distribute Consumer Banking and Retail risk reports to various stakeholders across Consumer Banking and Retail and other business units.
• Gather, analyze, and interpret operational risk management data at a macro level.
• Design and conduct control testing.
• Participate in the preparation and delivery of presentations to various levels of management in written and verbal formats.
• Facilitate periodic and on-demand procedure reviews
• Maintain alignment with the Business Control Office on the RCSA process, control testing methodology, procedure management, reporting, and other areas as required
• Other duties as assigned.

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.

Qualifications

• Typically requires a BA or BS degree plus 2-3 years in operational risk management or related role.
• Requires a strong understanding of banking operational risk techniques.
• Demonstrated experience in meeting/workshop facilitation
• Ability to analyze risk trends at a macro level, identifying signs of changing risk levels and/or symptoms of process control breakdowns.
• Must be comfortable in providing leadership and guidance on operational risk management to senior level managers.
• Solid understanding of financial institution processes, products, and risks.
• Proficiency in PowerPoint, Word, and Excel
• Strong time management skills with the ability to work independently
• Strong written and verbal communication skills.

Other Desired Qualifications

• Proven ability to proactively solve problems and develop strategic recommendations at a financial institution (or similar)
• Experience participating in large-scale change efforts and/or large and complex initiatives.
• Ability to perform effectively in an ever-evolving environment and successfully address multiple, high-priority matters.
• Experience with Control, Legal, Audit and Regulatory requirements.
• Exceptional organization and facilitation skills.
• Strong attention to detail and ability to understand risks and integration/interdependency of risks.
• Ability to collaborate with key stakeholders to achieve common ground and resolve obstacles to success.

Desired Skills:

• Business knowledge - ability to understand the business / knowledge of regulation surrounding business.
• Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner.
• Networking - strong interpersonal skills; strong collaboration and relationship building skills.
• Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
• Decision Making/Judgement - moderate level of independent decision-making using sound judgement.
• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Understanding root cause / identifying control breaks
• Developing timely and sustainable solutions
• Analyze metrics for emerging risk
• Implementation skills
• Writing Action Plans, Procedures
• Change Management