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Tesla
Tesla
Cave, TX | Full Time
$46k-63k (estimate)
0 Months Ago
Application Support Engineer
Tesla
Tesla Cave, TX
$46k-63k (estimate)
Full Time | Retail 0 Months Ago
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Tesla is Hiring an Application Support Engineer Near Cave, TX

The Role
The Application Support Specialist is responsible to provide successful implementation and management of Tesla services (applications) in the production environments and Provide Level II support to ensure the service meets the quality, security and compliance standards, providing the documentation for the ongoing support and maintenance of the systems.

Responsibilities
  • Responsible for working in shifts to provide 24X7 Application Support across multiple Tesla applications
  • Responsible for applying operation break fixes and other proactive maintenance activities to keep the services up and running.
  • Database Experience with advanced SQL Skills
  • Responsible for evaluating the Issues reported by Tesla internal users and clients and providing ongoing solutions
  • Responsible for owning a specific production problem and provide active coordination between various groups including internal and external vendor support groups in resolving a specific problem.
  • Determine configuration and operational requirements for development team
  • Participate and determine root cause for service failure and support escalation
Requirements
  • Minimum of 2 years' experience with Windows, Unix, PL-SQL or the equivalent in experience and evidence of exceptional ability
  • At least 1 year on handling EDI or Supply Chain or delivery systems
  • Technical skills: .net, SQL Server, JavaScript, HTML, MS Windows
  • At least 1 year experience in Application support working in a globally distributed team is preferred
  • Good experience with ITIL, BMC Remedy or Service Now and ticketing workflows is preferred
  • Good verbal and written communication skills is preferred
  • BS degree in Engineering or equivalent in Computer Science or the equivalent in experience and evidence of exceptional ability

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$46k-63k (estimate)

POST DATE

03/21/2023

EXPIRATION DATE

04/03/2023

WEBSITE

tesla.com

HEADQUARTERS

BRENTWOOD, TN

SIZE

>50,000

FOUNDED

2003

TYPE

Private

CEO

SOURABH BIYANI

REVENUE

$10B - $50B

INDUSTRY

Retail

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