Store Manager/Sales Manager

At Terra Outdoor Living, our goal is to help you create beautiful, comfortable outdoor spaces in which to gather, relax, connect and live well every day. Join us on our journey to bring the best products to our customers at the lowest prices. We are a small but growing team that shares a passion for what we produce and a commitment to providing superior service in a fast growing and exciting industry. For us, it’s all about people, purpose and product.

We are looking for an energetic, self-starting individual, with a passion for design, exceptional standards for customer service who thrives in a fast paced retail environment.

Our ideal candidate has:

• Previous Store Manager Experience required and interior design a plus
• A collaborative spirit that is dedicated to growth, communication and innovation
• Excellent written and verbal communication skills
• A friendly, enthusiastic attitude and an ability to problem-solve
• Strong organizational and resource management skills with an affinity for numbers
• Ability to learn and master our Storis POS System
• Ensure store meets or exceeds sales goals - Ensure team is held accountable to individual KPIs
• Prioritize plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals
• Train and motivate all associates through on-going coaching and training in sales, customer service, and product knowledge - Motivate team to drive results through goal setting, accountability, and celebrating successes
• Assess performance and provide on-going feedback - Complete and deliver performance appraisals and development plans - Recruit, hire, and train top talent, being a “mayor of your market”
• Ensure team provides an exceptional customer experience in the showroom
• Maintain presence through effective floor management and ensure staff coverage - Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with people first
• Develop, maintain and expand customer base by capitalizing on high-profile clientele - Create, develop, and host events for top clients and designers - Implement and manage the Showroom’s client outreach program in order to drive financial performance and exceed KPI targets

What you’ll do every day:

• Participate in a friendly but highly motivated environment to meet store and brand goals
• Understand the product offerings
• Build confidence in your ​staff
• Creatively help customers navigate solutions to their outdoor spaces
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, and ability to process register transactions ​(Basic Computer Skills including Excel and Word required)
• Love living life outdoors!

Our ​store managers receive competitive salaries plus ​monthly, quarterly and yearly bonuses as well as earned vacation and sick days. Everyone at Terra enjoys health insurance that includes vision and dental, a matching 401(k) plan, paid time off and company retreats. We have close relationships with our suppliers so we can ensure they’re taking care of their employees, too.

We’re always looking for talented, passionate team players. If you feel like you’d be a good fit, please submit your resume and cover letter we'll be in touch.

Terra Outdoor Living is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.

Come grow with the Terra Outdoor Living family.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 5 years

Weekly day range:

• Every weekend
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Store management: 5 years (Required)

Work Location: In person